Ethical Decision-Making: Simple Tests

When it comes to ethical challenges, we are all tested at some point. Leaders are tested most when they are under duress. Many leaders are ill-equipped to navigate the ethical minefields awaiting them in the swirl of fast-changing competitive markets and new technologies.   Simple Tests for Ethical Decision-Making Drawing insights from terrific books like … Read more

Ethical Pitfalls—You Will Be Tested

No matter where you work or live, when it comes to ethics one thing is clear: you will be tested. Ethical pitfalls are all around us. Often you stumble upon them suddenly. Your ethics are tested most when you are under duress (with stress, pressure, or fear). Here is a partial list of what you’re … Read more

What to Do If You Work For a Jerk

So your boss is a jerk.  What to do? Of course, how to approach it depends on the severity of the situation, but here are some tips:   1. Go Lean. You may have to make a change, so you need money in the bank. That’s not tapping into your 401k or IRA. You need … Read more

Is Your Organization Headed for a Breakdown?

Business Breakdown

Is your organization or team headed for a breakdown? Organizations emit warning signs before breaking down, but the financial signals, such as revenue declines, shrinking margins, and deteriorating working capital ratios, are lagging indicators. Leading indicators are much more important because you can address them before the financials go south. Using our triple crown leadership … Read more

Big Questions for New Graduates

graduates face future

New Graduates, Congratulations on your big achievement. The exams are now over, the assignments all in. As you celebrate and revel in the memories of achievements, experiences, and friendships, we advise that you also pause to reflect on some important questions. Many of you have made a big decision about what comes next—often in the … Read more

Tilts: Short- vs. Long-Term?

Our triple crown leadership model has three dimensions: excellent, ethical, and enduring. Some people wonder whether triple crown leadership requires giving equal priority to “excellent,” “ethical,” and “enduring” considerations. Many ask, “Don’t we have to sometimes tilt toward the short-term results just to survive, thereby, sacrificing the long-term?” Others may wonder, “In my business everyone … Read more

Bending the Focus of a Company

Interview with Harvey Wagner, Former CEO, Quovadx Harvey A. Wagner was the turnaround CEO of Quovadx from 2004 through 2007. Quovadx was a $100 million, NASDAQ-traded software and services company with offices in the U.S. and Europe as well as some outsourced R&D in China. Customers were in the hospital and telecommunications markets as well as … Read more

The Job of a Lifetime: Leading an Incredible Transformation

Interview with Nancy Tuor  Former Group President CH2M Hill Leaders Speak Series  CH2M HILL, founded in 1946, is a global provider of consulting, design, construction, and operations services for corporations and governments. Headquartered near Denver, the employee-owned company has revenue of over $6 billion and employs over 30,000 people worldwide. CH2M Hill manages large, complex … Read more

Value and Values

Interview with Chip Baird  Founder and Managing Director, North Castle Partners Leaders Speak Series North Castle Partners is a leading private equity firm headquartered in Greenwich, Connecticut, committed to creating extraordinary value for its companies, employees, investors, and communities. Charles (Chip) Baird, Jr., North Castle’s Managing Director, founded the firm in 1997. From 1989 to 1997, … Read more

The Legacy of Leadership

What will your leadership legacy be?  Some will argue that the only real leadership legacy is the results you achieve.  But are results all that matter? Too many leaders today get caught up in the game and pursue results at all costs, or look the other way when results are achieved illegally or unethically. How … Read more

Making It Work as Co-Founders

Interview with Raj Vinnakota and Eric Adler Co-Founders and Managing Directors, The SEED Foundation Leaders Speak Series  The SEED Foundation partners with urban communities to provide educational opportunities that prepare underserved students for success in college and beyond. SEED’s innovative model integrates a rigorous academic program with a nurturing boarding program, which teaches life skills and … Read more

What’s So Hard About Ethics?

Why are ethical breakdowns in organizations so common? Why do so many good people make bad decisions?  Look at the “wall of shame” of organizations abusing trust recently: AIG, Barclays, Bear Stearns, BP, Countrywide Financial, Galleon Group, Goldman Sachs, HSBC, ING, Johnson & Johnson, Lehman Brothers, MF Global, Standard Chartered, Walmart, and many more.  It’s … Read more

Vanguard’s Values-Based Visionary: Jack Bogle

Interview with John Bogle  Founder and Former Chairman and CEO, The Vanguard Group Leaders Speak Series The Vanguard Group is an investment company with over $2.0 trillion in assets, offering mutual funds and other financial products and services. The investors who place money in the funds own Vanguard. Based on his undergraduate thesis at Princeton, founder … Read more

Values-Based Leadership with an Indomitable Will

 Interview with Tom McCoy Former Executive Vice President, AMD Leaders Speak Series Tom McCoy Founded in 1969, Advanced Micro Devices, Inc. (NYSE: AMD), or AMD, is a Fortune 500, multinational, semiconductor company and the second largest global supplier of microprocessors behind Intel.  Thomas M. McCoy joined AMD in 1995 as general counsel and secretary, later … Read more

What Makes Mayo Clinic Great

Interview with Drs. Leonard Berry and Kent Seltman  Authors of Management Lessons from Mayo Clinic Leaders Speak Series Mayo Clinic, founded in 1864, is a global leader in health care delivery, research, and education. With its four main hospitals and additional affiliated hospitals and clinics, Mayo serves more than a million patients annually with revenue … Read more

The Leader’s Worst Enemy: Ego

Of all the leadership traps, none is more fatal than ego. When others around you are whispering how wonderful you are, how fortunate the group is to be led by you, then even the strongest of wills can break. Or, if you are so insecure that you must feed your own ego, then your leadership … Read more

Transforming a University

Interview with Dan Ritchie  Former Chancellor, University of Denver Leaders Speak Series  Dan Ritchie was the Chancellor of the University of Denver (known locally as DU) from 1989 through mid-2005, a particularly challenging time. Prior to that post, Ritchie was an executive at MCA-Universal and then CEO of Westinghouse Broadcasting before taking up ranching in … Read more

A Tireless Focus on Excellence

Interview with Steven Rothstein  President, Perkins School for the Blind Leaders Speak Series  Founded in 1829, Perkins School for the Blind operates in more than sixty countries with revenue of over $50 million. It offers free audio, Braille and large print books, and hundreds of newspapers by phone. The operations are complex, including a school, … Read more

Creating a Great Place to Work

Interview with Mary Ann Tocio  President and COO, Bright Horizons Family Solutions Leaders Speak Series Founded in 1986, Bright Horizons Family Solutions is a leading provider of employer-sponsored child care, early education, and work/life solutions. Conducting business in North America, Europe, and India, the privately held company has created employer-sponsored child care and early education … Read more

Leading a World-Class Institution

Interview with Dr. Shirley M. Tilghman President, Princeton University   Leaders Speak Series  Founded in 1746, Princeton University is consistently ranked as one of the finest institutions of higher education in the world. An honor-system school, the university’s informal motto is “Princeton in the Nation’s Service and in the Service of All Nations.” Distinguished alumni, … Read more

It Takes Teamwork, Trust, & Values to Win

Leadership insights from John Krol  Former chairman and CEO, DuPont Leaders Speak Series E. I. du Pont de Nemours and Company, commonly referred to as DuPont, is one of the world’s largest chemical companies. It was founded in 1802, and its stock is a component of the Dow Jones Industrial Average. John Krol joined DuPont … Read more

Turnaround Priority: Establishing Psychological Stability

The single hand of a drowning man illustrates how it feels to be out of organizational alignment, as seen by leadership speakers Bob Vanourek & Gregg Vanourek.

For turnarounds to work, leaders must establish psychological stability in the organization. Too many turnaround leaders focus only on financial stability and neglect this critical element.  In the turmoil of a turnaround, many people are demoralized, afraid, or angry. Some feel misled or on the verge of panic. Logo-inscribed ball caps stay in the closet. … Read more

A Vision of Great Leadership

Interview with Ursula Burns  Chairman and CEO, Xerox  Leaders Speak Series  Ursula M. Burns is chairman and CEO of Xerox. With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Burns joined Xerox in 1980 as a mechanical engineering summer intern and then worked her way … Read more

Why Tyco Threw Out Its Entire Board

Interview with John Krol and Ed Breen Tyco International Leaders Speak Series John Krol was elected to Tyco’s board in 2002 and served as lead director until 2008. He is the former chairman and CEO of DuPont. Edward Breen was chairman and CEO of Tyco from 2002 until September 2012, when the company separated into … Read more

Values and Culture Key to Success

Interview with the late Tony Hsieh, former CEO of Zappos, Leaders Speak Series  Tony Hsieh was CEO of online retailer Zappos and author of Delivering Happiness: A Path to Profits, Passion, and Purpose. Here are excerpts of our interview with him for Triple Crown Leadership.   How would you describe the organization’s leadership approach? Hsieh: … Read more

Leadership for Bold Social Impact

Interview with Bill Shore  Co-Founder and CEO, Share Our Strength  Leaders Speak Series  Share Our Strength began in the basement of a row house on Capitol Hill in Washington, D.C. in 1984, in response to the famine then raging in Ethiopia. Brother and sister Bill Shore and Debbie Shore started the nonprofit organization with the … Read more

How to Make Good Leadership Decisions

How can leaders make so many bone-headed decisions? Leaders need an easy-to-use, bulletproof test for their decision-making. We offer one here. Bob recently attended sessions at the Markkula Center for Applied Ethics, where Stanford Professor Joseph Grundfest led some fascinating dialogue. We extrapolated the model that follows from that interaction. It is simple, memorable, and … Read more

Adaptable Leadership

Interview with Mike Critelli  Former CEO and Chairman, Pitney Bowes Leaders Speak Series  Mike Critelli was the CEO of Pitney Bowes (PB) from 1994 until 2007, continuing afterwards as Executive Chairman until 2008. PB, a leading provider of customer communication technologies, was one of the eleven companies identified by Jim Collins as “great” in Good … Read more

How to Build a Culture of Character

Culture is simply “how we do things here,” a set of beliefs and habits that influence how people behave. Culture forms over time and determines what happens when authorities are not present, setting the tone for the organization and the norms for acceptable behavior. Lou Gerstner, after his spectacular turnaround of IBM, wrote, “…culture isn’t … Read more

Do What’s Right

Interview with Four-Star General Jack Chain  Former Commander-in-Chief, Strategic Air Command Leaders Speak Series The Strategic Air Command (SAC) was responsible for America’s land-based strategic bombers and nuclear, intercontinental ballistic missiles from 1946 to 1992. General Jack Chain was Commander-in-Chief of SAC from 1986 to 1991. Here are excerpts of our interview with him for … Read more

Translating Mission & Values into Results

Interview with Bill George  Harvard Business School Professor and   Former CEO, Medtronic  Leaders Speak Series  Bill George was the COO, then CEO and Chairman, of Medtronic from 1989 through 2002, the years when annual revenue increased an average 18% and earnings increased 22%. A host of innovative products were introduced during this time, and the … Read more

Your Ego Is Not Your Amigo

Why do you want to lead? All too often, the answer has breadcrumbs back to ego. The drivers may be disguised in other terms such as recognition, status, power, money, or competitiveness. But it ultimately comes back to ego. Bob recalls an executive who worked with Washington politicians. The executive described the mentality he observed … Read more

No Jerks Allowed

“You know what a jerk is when you see it.” -Bob Diamond, Former CEO of Barclays Bank (Source: The Guardian)   As CEO, Bob Diamond terminated 30 Barclays Bank staff in 2011 for breaking his “no jerks” rule. Diamond said six staff, who ran up a £44,000 lunch tab in London, epitomized “jerk” bankers. He said … Read more

Interview with Bob Hatcher, MidCountry Financial

“Building a Values-Based Company”  Interview with Bob Hatcher  President and CEO, MidCountry Financial Corporation  Leaders Speak Series  MidCountry Financial Corporation is a financial services holding company. Over the past ten years, it has acquired several financial companies, some of them troubled, blending them into a new, values-based organization. We interviewed Bob Hatcher, its founder, president, and … Read more

Interview with Kit Crawford, Clif Bar

“Sustainable Leadership” Interview with Kit Crawford Co-Owner and Co-CEO, Clif Bar & Company Leaders Speak Series Clif Bar & Company is a privately held, family- and employee- owned company, creating nutritious and organic food for people-on-the-go. It has achieved double-digit annual revenue growth and won a long list of employment, diversity, and sustainability awards, including … Read more

Interview with Daniel Wallach, Greensburg GreenTown

“Rebuilding Green after a Tornado” Interview with Daniel Wallach Executive Director, Greensburg GreenTown “Leaders Speak Series” A few years ago, a devastating tornado destroyed Greensburg, a small town in Kansas. Remarkably, the town bounced back and created a model for the world for building a “green community.” One national expert called it “the greenest city … Read more

Interview with Dr. Andres Alonso

“Turning Around a School System” Interview with Dr. Andres Alonso CEO, Baltimore City Public Schools Leaders Speak Series We interviewed Dr. Andres Alonso, CEO of Baltimore City Public Schools, about his approach to leadership and the unique challenges of running a complex and large school system with multiple challenges and constituencies. During his tenure, Baltimore … Read more

Interview with Dr. Dan Sweeney

“Breakdowns and Trans-Generational Culture” Interview with Dr. Dan Sweeney, Director, Institute for Enterprise Ethics, University of Denver Leaders Speak Series Why do so many organizations break down? In recent years, some major corporations have had breakdowns and made significant missteps (e.g., BP, Johnson & Johnson, and Toyota). We interviewed Dr. Dan Sweeney, Director of the … Read more

Unhappy at Work? Check Before You Step in It

“The grass always looks greener beyond your cow pies.” -(We made that up.)  Tempted to switch organizations? Bigger responsibilities, title, pay? Before you make the move, find out what the culture really is. Unless, of course, you’re a serial job switcher only interested in how fast you can become a VP. This blog is not for you. … Read more

The Legacy of Jim Burke

(Note: Bob and Gregg Vanourek co-authored this blog with Dr. Dan Sweeney, former Director of the Institute for Enterprise Ethics at the University of Denver) Few corporate executives have provided as powerful a role model as James E. Burke, former CEO and Chairman of Johnson & Johnson. He worked at J&J for 40 years and … Read more

The Values Imperative

Leadership speaker, Gregg Vanourek, speaks on leading by values.

  The power of living and leading in accordance with our values is extraordinary. Values are an essential foundation for our quality of life and leadership. When we take time to discover our core values and have the courage to honor and fight for them, our lives are richer and our contributions deeper. How to … Read more

Bucket Filler or Bucket Dipper?

“Sprinkle joy.” -Ralph Waldo Emerson Jack, Bob’s seven year-old grandson and Gregg’s nephew, came home from school recently talking about buckets. In this metaphor, we all carry invisible buckets holding our feelings and sense of worth. When our buckets are full, we feel good. When empty, we feel sad. A bucket filler fills the buckets … Read more