“Insanity is doing the same thing over and over again and expecting different results.” -attributed to Albert Einstein U.S. government statistics tell us that about half of all new businesses will be gone within five years. Of course, some businesses become successful, often within a few years. These are the models all entrepreneurs hope to … Read more
A poem by Bob Vanourek Summarizing Great Leadership “To Lead Well” by Bob Vanourek I’ll start within, Cultivating quality character, Acting with integrity, Listening with my heart, Composed amid chaos, A soul flooding forth with love. I’ll reach out, Caring and connecting, Serving, Engendering trust, Building relationships, Unleashing others who soar. I’ll step up, Saying … Read more
“I was not sure where I was going … But you saw further and clearer than I, … to a place I had never dreamed of …” -Thomas Merton The sad reality is that most businesses fail. The quoted failure rates vary, but they are all dismal. The U.S. Bureau of Labor Statistics says, “About … Read more
Building trust is an imperative to creating a better world. Through my work advocating ethical and values-based leadership, I sometimes see eyes glaze over. “Whose values?” people wonder. “How do you define what’s ethical?” “Can we really act morally in this rough-and-tumble world?” Fair questions from people trying to survive in a tough, competitive environment. … Read more
What are the keys to success? I pondered this question when asked to speak at the recent GlenX Success Summit in Glenwood Springs, Colorado. My task was to define the X Factor that, combined with IQ (intelligence quotient) and EQ (emotional intelligence), would lead to success, happiness, fulfillment, and achieving one’s best self. A tall … Read more
In our award-winning book, Triple Crown Leadership, we reveal five advanced leadership practices for building an excellent, ethical, and enduring organization. The first of these is to recruit, develop, and promote people for both “head and heart.” Head involves the education, knowledge, skills, technical competence, and experience necessary for the work. Heart involves integrity, emotional … Read more
In 1981 I joined Monarch Marking Systems as their president. This subsidiary of Pitney Bowes was the leader in price-marking equipment used by retailers. But scannable bar codes had just come out, so price-marking equipment might become obsolete. I was stoked by this strategic challenge! Monarch had wisely reinvented itself as a bar code printer … Read more
Early in my leadership quest to “find a better way to lead,” I had the wonderful pleasure to work for Jan and Olga Erteszak, Polish immigrants who had fled the Nazis in Europe and then founded a ladies’ lingerie company in Los Angeles. The Olga Company was the creative leader in this industry, designing and … Read more
I was flying from Cleveland to Chicago to meet my wife, June, and two young sons. They were flying from Los Angeles to meet me for a brief Christmas holiday. I had been “too busy” to fly back to help her cope with our toddler and the baby. (It is really so embarrassing to relate … Read more
Congratulations. You’ve just been invited to join your first public company board. Great. Now, what can you expect? It’s not just approving the CEO’s strategy or officer compensation recommendations after asking a few questions. It’s more than risk assessments, financial statement reviews, and meeting with the outside auditors periodically. It’s much deeper and more complex, … Read more
guest blog by Dan Forbes, Founder of the Lead With Giants™ Community In the early 1900s Charles Schwab was president of Bethlehem Steel, a small, struggling company. He was looking for ways to increase productivity and profits. In walked Ivy Lee. He was a business consultant and promised Schwab that in just fifteen minutes he could … Read more
“I have learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, But he who conquers that fear.” -Nelson Mandela Years ago in Dallas, Bob attended a presentation on courage that made a lifelong impact on him. He expected to … Read more
(This blog was previously published by Trust Across America – Trust Around the World as a part of their 100 Days of Organizational Trust program.) Many folks are reluctant to trust their own judgment. They may feel they should not speak up when some alarm bell is going off in their head for a variety … Read more
“Culture isn’t just one aspect of the game—it is the game.” –Lou Gerstner, former IBM CEO Most boards think “culture” is the soft, fuzzy stuff that some CEO’s or HR leaders may pay attention to. These boards are sadly wrong. A high-performing, ethical culture can be a great source of competitive advantage. An organization’s culture … Read more
The concept of leaders as servants goes back into ancient history but was articulated most clearly in the 20th century by Robert Greenleaf in an essay, “The Servant as Leader,” published in 1970. In the next four years, two more essays explored ideas that an entire institution – and a society – could act as … Read more
Some CEOs and boards have close, trusting partnerships that serve them and their firms extremely well. They are, in my experience, the minority. Most CEOs I have met see the board as a group they need to “manage,” a dinner and meeting they need to prepare for, taking preciously valuable time away from running the … Read more
One of the great scourges of our age is “short-termism.” A staggering 78 percent of CFOs and CEOs admit to sacrificing long-term value to achieve smoother earnings. Many decry this “suicide by quarter” mentality, but few CEO’s will be able to withstand the pressure to make the quarterly numbers unless he or she has the … Read more
Let’s consider two otherwise identical firms. Rocket Corp. issues their quarterly earnings press results, focusing on their financial results. Then they conduct their quarterly conference call with investors, reporting their revenue, margins, profitability, cash levels, and citing their revenue and earnings guidance for the next quarter and year. They take questions from those investors on … Read more
“Leadership is your choice, not your title.” –Stephen R. Covey Have you ever heard someone say, “I’m just not a leader”? “Fair enough,” you might think. Some people are just not into that leadership thing. Perhaps they have other talents or interests. Or they are reluctant to take responsibility, or afraid of not leading well. … Read more
According to Steve Coburn, “It’s not fair to the horses that have been in the race since Day 1.” Coburn is the co-owner of California Chrome, once thought to be the heir to the Triple Crown, who lost at Belmont. “Look at it this way, if you can’t make enough points to get in the … Read more
People won’t follow your leadership if you’re not fully present with them. If you are not present with people, you are not connecting with them. Without connections, the leader/follower relationship breaks down and trust is undermined. People feel devalued. You’re sending a signal that they are not important. As a result, they won’t commit to … Read more
Here are some edited excerpts from a great post by our leadership colleague, Chuck Wachendorfer, on giving feedback effectively. Giving feedback effectively includes following these six rules: Focus on the behavior, not the intention. Never question someone’s intent. Assume they wanted to do the job well. It’s the behavior that may have fallen short. Usually, … Read more
“…with good judgment, little else matters; without good judgment, nothing else matters.” –Noel Tichy and Warren Bennis, leadership authors Leadership requires judgment. A leader judges what’s right or wrong, what’s ethical or not. She judges when to flex between the hard edge of leadership (steel) and the soft edge (velvet). A leader judges how a … Read more
“Goals are dreams with deadlines” –Diana Scharf, author Goals are the secret ingredient for turning our dreams into reality. Our good friend and fellow leadership practitioner, Bob Whipple, “The Trust Ambassador”, wrote a helpful blog on goal setting recently. We excerpt below some of Bob’s wise insights for setting great goals. 1. Make your goals … Read more
Leaders aren’t born. They grow. Yes, some people are born with characteristics that make leadership easier. Some people are more outgoing, or intellectually gifted, or quick thinking. Some are excellent communicators, or have natural self-belief. But opportunities to learn and grow dramatically outweigh all of those factors combined. Leadership is learned and developed through a … Read more
Leaders today need to, not only develop loyal and committed followers, but also unleash other leaders who can lead various critical tasks. Leadership in this scenario is not about the great skills and talents of “the leader,” but the collective strengths and blended talents of the leaders and the followers, who variously lead at times … Read more
guest Blog by Mike Critelli During my 25-year tenure as a senior business leader, I have seen a remarkable change in the requirements for successful business leadership. Leaders today must adopt more entrepreneurial behaviors and imbed them in their organizations, however large or mature those organizations might be. The image of an entrepreneur as a … Read more
After thousands of years and countless words written and spoken about leadership, why is it still so hard to get it right? Perhaps because leadership is rife with paradoxes? A paradox includes two contradictory concepts both of which are true. We recount some of them here. Leaders are: Adaptive and persistent. Asking and telling. Bosses … Read more
“When aligned around shared values and united in a common mission, ordinary people accomplish extraordinary results.” –Ken Blanchard, leadership author Managers today have a daunting job. With their downsized staff, often depending on people over whom they have no authority, they are expected to produce better results than last year, all on a reduced budget. How … Read more
by Bob Vanourek Leaders aren’t loners, nor are they letter-perfect, lily-white, lazy, lordly, or loud-mouthed. Leaders don’t lie, loot the limelight, feel locked by conventional limits, pay lip service to things, leer, or lecture people. Leaders often share lunch at the local eatery with colleagues, listening deeply and looking carefully. Leaders set a lodestar that … Read more
Words matter in leadership. Bob was once talking to a group of employees about his ideas for setting up dedicated teams to focus on problems. One employee responded, “We are all dedicated here.” Oops. Bob meant teams focused on single problems. The employee thought he was questioning their commitment. Semantics. Words matter in leadership. Think … Read more
“Simplicity is the ultimate sophistication.” -Leonardo Da Vinci Leaders today are swamped with information 24/7. The complexity can be overwhelming. Yet leaders are supposed to rally colleagues with insightful analyses of problems and plans for how to succeed. Justice Oliver Wendell Holmes, Jr. spoke about the importance of getting to the “simplicity on the other side … Read more
No matter where you work or live, when it comes to ethics one thing is clear: you will be tested. Ethical pitfalls are all around us. Often you stumble upon them suddenly. Your ethics are tested most when you are under duress (with stress, pressure, or fear). Here is a partial list of what you’re … Read more
Is your organization or team headed for a breakdown? Organizations emit warning signs before breaking down, but the financial signals, such as revenue declines, shrinking margins, and deteriorating working capital ratios, are lagging indicators. Leading indicators are much more important because you can address them before the financials go south. Using our triple crown leadership … Read more
Interview with Stephen Von Rump Co-Founder and CEO, Giraff Technologies Leaders Speak Series Stephen Von Rump is Co-Founder and CEO of Giraff Technologies AB. Giraff brings people together in the care of those living at home (e.g., the elderly). Giraff allows you to virtually enter a home from your computer via the Internet and conduct … Read more
Interview with Nancy Tuor Former Group President CH2M Hill Leaders Speak Series CH2M HILL, founded in 1946, is a global provider of consulting, design, construction, and operations services for corporations and governments. Headquartered near Denver, the employee-owned company has revenue of over $6 billion and employs over 30,000 people worldwide. CH2M Hill manages large, complex … Read more
Interview with Chip Baird Founder and Managing Director, North Castle Partners Leaders Speak Series North Castle Partners is a leading private equity firm headquartered in Greenwich, Connecticut, committed to creating extraordinary value for its companies, employees, investors, and communities. Charles (Chip) Baird, Jr., North Castle’s Managing Director, founded the firm in 1997. From 1989 to 1997, … Read more
What will your leadership legacy be? Some will argue that the only real leadership legacy is the results you achieve. But are results all that matter? Too many leaders today get caught up in the game and pursue results at all costs, or look the other way when results are achieved illegally or unethically. How … Read more
Many leaders operate from half-truths or outright misconceptions about leadership. Here are more examples, adding to our prior post, “10 Leadership Myths and Half-Truths.” Half-Truth: Leaders Hire the Most Competent People Yes, leaders hire for competencies and skills, but equally important is to hire and promote people with character, emotional intelligence, and cultural fit. We … Read more
Legendary football coach Lou Holtz, now retired and in the College Football Hall of Fame, had an uncanny ability to turn losing teams into winners. During his college coaching career, he compiled a record of 249 wins, 132 losses, and 7 ties. Holtz’s 1988 Notre Dame team was undefeated and determined to be the consensus … Read more
Of all the leadership traps, none is more fatal than ego. When others around you are whispering how wonderful you are, how fortunate the group is to be led by you, then even the strongest of wills can break. Or, if you are so insecure that you must feed your own ego, then your leadership … Read more
Interview with Dan Ritchie Former Chancellor, University of Denver Leaders Speak Series Dan Ritchie was the Chancellor of the University of Denver (known locally as DU) from 1989 through mid-2005, a particularly challenging time. Prior to that post, Ritchie was an executive at MCA-Universal and then CEO of Westinghouse Broadcasting before taking up ranching in … Read more
