How to Give Effective Feedback—A Communication Superpower

Giving effective feedback is a powerful skill. When done well, it can be a big performance booster. When done poorly, a disaster bringing fear, discomfort, and resentment. At its best, feedback is a great gift that can build trust and respect. At its worst, a spiral to anguish and despair. So tread carefully. According to … Read more

6 Ingenious Ideas for Elevating Employee Productivity

6 Ingenious Ideas for Elevating Employee Productivity Guest blog by Karleia Steiner Elevating employee productivity can seem like a daunting and difficult task; however, creating a work environment that keeps employees working at their maximum potential can be achieved by simply shifting your frame of mind. 1. Listen to Your Employees Listening is one of … Read more

Six Tips on Giving Effective Feedback

Leadership speakers and authors, Bob Vanourek and Gregg Vanourek, use the image of an older gentleman listening intently to a co-worker to show the importance of transparency.

Here are some edited excerpts from a great post by our leadership colleague, Chuck Wachendorfer, on giving feedback effectively. Giving feedback effectively includes following these six rules: Focus on the behavior, not the intention.  Never question someone’s intent.  Assume they wanted to do the job well.  It’s the behavior that may have fallen short.  Usually, … Read more