How to Give Effective Feedback—A Communication Superpower

Giving effective feedback is a powerful skill. When done well, it can be a big performance booster. When done poorly, a disaster bringing fear, discomfort, and resentment. At its best, feedback is a great gift that can build trust and respect. At its worst, a spiral to anguish and despair. So tread carefully. According to … Read more

6 Ingenious Ideas for Elevating Employee Productivity

guest blog by Karleia Steiner Elevating employee productivity can seem like a daunting and difficult task; however, creating a work environment that keeps employees working at their maximum potential can be achieved by simply shifting your frame of mind. 1. Listen to Your Employees Listening is one of the hardest skills any manager, employee or … Read more

Six Tips on Giving Effective Feedback

Leadership speakers and authors, Bob Vanourek and Gregg Vanourek, use the image of an older gentleman listening intently to a co-worker to show the importance of transparency.

Here are some edited excerpts from a great post by our leadership colleague, Chuck Wachendorfer, on giving feedback effectively. Giving feedback effectively includes following these six rules: Focus on the behavior, not the intention. Never question someone’s intent.  Assume they wanted to do the job well.  It’s the behavior that may have fallen short.  Usually, … Read more