How Robert Greenleaf Created Servant Leadership

Robert Greenleaf was the founder of the servant-leadership movement. But who was this self-effacing man? Why did Stephen R. Covey say, “… I have found Robert Greenleaf’s teachings on servant leadership to be so enormously inspiring, so uplifting, so ennobling.” With no grand title or celebrity, how did Greenleaf, a self-described introvert, create this world-wide … Read more

Who Determines If You’re a Leader?

Are you a leader if you’re a boss with people who report to you? If you’re a military officer with personnel subject to your orders? Are you a leader if a nonprofit board hires you as their Executive Director? Who determines if you’re a leader? In the late 1960s and 1970s, Robert Greenleaf (1904-1990), a … Read more

How Great Leaders Reward, Recognize, and Celebrate People

“There are two things people want more than sex and money—recognition and praise.” -Mary Kay Ash, founder, Mary Kay Inc. It’s not enough to recruit and develop exceptional people. Triple crown leaders—ones who build excellent, ethical, and enduring organizations—must also recognize, celebrate, and reward them effectively through their culture.   The Right Kind of Rewards … Read more

Great Leaders Develop People Intentionally

Triple crown leaders—ones who build excellent, ethical, and enduring organizations or teams—focus not just on recruiting great people but also developing them intentionally. They focus on developing people systematically and continually. Unfortunately, many leaders fail miserably when it comes to developing people. Most organizations leave development mostly up to individuals, acting on their own initiative, … Read more

How Great Leaders Recruit People with Heart

Penguins lining up for interviews

“Acquiring and keeping good people is a leader’s most important task.” –John Maxwell, leadership author How much scrutiny do you use in assessing people for your team? What do you look for? And how? Triple crown leaders—ones who build organizations that are excellent, ethical, and enduring— systematically recruit people with specific characteristics. They invest their … Read more

The Importance of Heart in Leadership

head and heart

In “triple crown leadership,” our framework focused on building organizations that are excellent, ethical, and enduring, both head and heart are required for exceptional leadership. In most workplaces, it’s almost all head power. We need much more heart power in leadership. The way most leaders go about identifying and developing talent is utterly insufficient for … Read more

What We Can Learn from the Olympics about Life and Leadership

With the Olympics underway­­­—with all the competition, drama, and intrigue—what can we learn from them not only about excellence and teamwork but also about life and leadership? Sure we admire the grueling physical feats and the mental preparation. The years of punishing practices, discipline, focus, and skill-building that go into the nine-second sprint, the epic … Read more

Leadership and the Excellence Imperative

Getting results is one of the preeminent tasks of leadership. What we call “triple crown leadership” (from our book of the same name) seeks not just any results, but excellent results—exceptional outcomes. It strives for the pinnacle of performance. (Our “triple crown leadership” model has three aims: excellent, ethical, and enduring. Leaders should begin with … Read more

What’s Your Leadership Quest?

It’s time to raise your leadership game. What’s your leadership quest? What are you seeking to do through your leadership, and where do you want to take your team or organization? What kind of leadership does it take to build excellent, ethical, and enduring organizations? How can we lead ventures for both high performance and … Read more

Back to Normal? Not So Fast

In fortunate parts of the world, there’s a palpable sense of relief and celebration as life begins to get back to normal after a brutal pandemic year. In some quarters, there’s jubilation—and rightly so after so many shocks to so many for so long. And of course the pandemic rages on, with so many people … Read more

The Comparison Trap

We all fall into traps in life. One of the most common is the comparison trap: constantly comparing ourselves to others and judging our worth by how we stack up—mostly on things that are superficial and unimportant: Where do I live? What do I drive? How much do I make? Where do I fall in … Read more

Guard Your Heart

A year into the pandemic, we’re reminded of how important it is to guard your heart. Here we mean our metaphysical heart, our sacred center. Parker Palmer said it beautifully: “I’m using the word ‘heart’ as they did in ancient times, when it didn’t merely mean the emotions, as it tends to mean today. It meant that … Read more

Are You Playing the Long Game?

These days it’s easy to fall into the trap of playing the short game. Our culture is geared toward it. With our devices, we’re developing the attention span of a gnat. We swipe and scroll. We get fidgety with a few seconds of down-time. The power of the long game is astonishing, but the short game is alluring. Now more than ever we need to reorient our life and work to the long game.

Designing Your Work for Flow

We’ve all heard of flow—that remarkable state of being in the zone and operating at our best. Many of us have experienced it. But what exactly is it? And how do we get into it? First, we note that the deep concentration and absorption associated with flow is becoming much harder to attain these days … Read more

Leadership and Psychological Safety in Teams

The problems in far too many organizations today are legion: Unproductive, boring meetings Astonishing amounts of wasted time Avoidance of sensitive issues Lack of full engagement Reluctance to provide candid, constructive feedback Political games and hidden agendas Sound familiar? The effects are far-reaching, from low quality work to employee turnover. According to a Corporate Executive Board … Read more

The Power of Empathy in Leadership

These days, we ask much of our leaders. Organizations and governments are under great pressures to perform, and these days leaders are responsible for crisis management during a pandemic with its attendant economic destruction and social and emotional anxiety. More and more we are realizing that empathy is a powerful aspect of leading well. Empathy … Read more

The Importance of Integrity in Leadership

Leadership involves so many difficult challenges and exceptional behaviors and mindsets. These days, we ask much of our leaders. When I ask workers to quickly name the qualities that arise in their minds when they hear the word “leader,” I am instantly assaulted by a barrage of words: vision, charisma, confidence, clarity, responsibility, results, judgment, emotional … Read more

The Importance of Trust in Leadership

There are many ways to think about leadership. For some, as we have seen, it is about control or power. For others, it is about achievement or recognition. For others, thankfully, it is about people and service, along with higher purpose and positive impact. Since leadership by definition involves a relationship between leaders and followers—and, more … Read more

The Root Cause of Ethical Failings (and Our Political Dysfunction)

Scandals. Fraud. Abuse of power. Greed. Corruption. Tax evasion. Coverups. Once rare occurrences, coming back to haunt us every decade or so, these are now front and center in our daily lives and our daily news cycle. We see them in government, in business, and even in nonprofits and some religious organizations. It seems as … Read more

The Most Important Questions for Leaders

Leading others well can be a great challenge. It requires courage, judgment, wisdom, emotional intelligence, integrity, and much more. Leadership excellence comes with experience, but it begins with intentionality and commitment. Here are the most important (four) questions to help ground your leadership in a powerful foundation, whether you are a new leader learning the ropes … Read more

The Keys to Great Meetings

by Bob Vanourek One of the mind-numbing miseries of organizational work is the time spent in meetings. Atlassian, an Australian enterprise software company, provides the following estimates from various sources: Most employees attend 62 meetings/month (staggering) and half the meetings are considered time wasted Regarding the average meeting attendee: 91% have daydreamed during meetings 39% … Read more

CHRO–Become Your Organization’s Chief Culture Officer

Today’s Human Resources (HR) leader has a wonderful opportunity to make an important strategic contribution: Become your organization’s Chief Culture Officer. If your CEO already acts as the Chief Culture Officer, great. Then you can be his or her Chief Culture Execution Officer. But most CHROs aren’t that fortunate, and you may need some ammunition … Read more

Leading without Authority

Leadership is a complicated subject. Most everyone recognizes good leadership, but there are many varying definitions of leadership, as well as many different versions of what constitutes good leadership. Unfortunately, most examples of good leadership also cite people who are in positions of authority. Such authority gives people hierarchical power to enforce their views, or … Read more

Personal Resilience and Self-Care in Hard Times

In times of great upheaval and uncertainty, we struggle to find ways to thrive despite the challenges. Much of this comes down to self-talk, self-regulation, and self-leadership—navigating our reactions to external events and ensuring that our inner voice does not undermine us amidst the difficulties. The toll of the pandemic is massive, from disease, suffering, … Read more

Leading in a Crisis

Today, we are all being tested greatly, and so it is with our leaders. Individuals, organizations, and systems are all under strain, with some facing overload. Here are several keys to leading well in a crisis. Radical Focus. When you are in a crisis, your immediate priority is survival. Crises require take fierce discipline in … Read more

The Perils of Climbing Mode in Our Career

In our culture today, it is easy to assume that the proper frame for going about our working life is to pursue “climbing mode” as early and aggressively as possible. When I say “climbing mode,” I mean striving to move up the ladder of success, focusing on achievement and advancement. For many, this notion is … Read more

Ten Keys to Self-Leadership

There is one meta-skill that shapes how we respond to all these challenges: self-leadership. Without it, we cannot sustain ourselves for long. Leading self may be obvious, but it is far from easy. We neglect it at our peril. The task of leading self is the task of a lifetime. Here are ten keys to … Read more

How to Change Your Organizational Culture

Most leaders understand that organizational culture is important. But many struggle with how to change and improve their culture. For too many leaders, culture is too ethereal, too hard to measure, too intangible. So, they muddle along with speeches, slogans, or projects, but their organizational culture refuses to budge. That’s unfortunate because your ideal culture … Read more

To Lead Well

A poem by Bob Vanourek Summarizing Great Leadership “To Lead Well” by Bob Vanourek I’ll start within, Cultivating quality character, Acting with integrity, Listening with my heart, Composed amid chaos, A soul flooding forth with love. I’ll reach out, Caring and connecting, Serving, Engendering trust, Building relationships, Unleashing others who soar. I’ll step up, Saying … Read more

Does Your Business Need an Advisory Board?

“I was not sure where I was going … But you saw further and clearer than I, … to a place I had never dreamed of …” -Thomas Merton The sad reality is that most businesses fail. The quoted failure rates vary, but they are all dismal. The U.S. Bureau of Labor Statistics says, “About … Read more

10 Keys to Self-Leadership

  We face a barrage of challenges these days: astonishing technological change, intense competition, a barrage of demands on our attention, tension between work and home, and more. There is one meta-skill that shapes how we respond to all these challenges: self-leadership. Without it, we cannot sustain ourselves for long. Leading self may be obvious, … Read more

Why Do You Want to Lead?

I was flying from Cleveland to Chicago to meet my wife, June, and two young sons. They were flying from Los Angeles to meet me for a brief Christmas holiday. I had been “too busy” to fly back to help her cope with our toddler and the baby. (It is really so embarrassing to relate … Read more

Escaping the Stressors of Leadership

  Guest Post by Mike Figliuolo The pressure on leaders is increasing every day. Calls for “doing more with less” echo through the halls as ever-escalating expectations create a great deal of stress for leaders. The investment of a leader’s time, energy, and attention (what we call “leadership capital”) is a critical choice leaders make … Read more

The Problem with Tired Leaders

  Are you tired? Stressed? Busy? Just par for the course for today’s leader, right? Wrong. These days, it seems that “busy is the new black.” Busy is in. People boast about how busy they are. When answering a schedule request, they regale you with all the things in their calendar that prevent them from … Read more

Learning and Development Impacting Your Bottom Line

Learning and Development Impacting Your Bottom Line

Learning and Development Impacting Your Bottom Line guest post by Rachel Kay One of the biggest challenges you face as a leader when attempting to implement a learning and development (L&D) initiative within your company is convincing the decision-makers that it will benefit the company as a whole. When they can’t see a clear projected … Read more

Set No More Than Six Personal Values

Six Personal Values

  “Values tell you what to do when you don’t know what to do.” -Tom McCoy, executive vice president, CH2M HILL Your personal values are essential. They set your moral compass. They guide your behavior when you are under the stresses of life. Most people have not clearly articulated their personal values, and we strongly … Read more

6 Ingenious Ideas for Elevating Employee Productivity

6 Ingenious Ideas for Elevating Employee Productivity Guest blog by Karleia Steiner Elevating employee productivity can seem like a daunting and difficult task; however, creating a work environment that keeps employees working at their maximum potential can be achieved by simply shifting your frame of mind. 1. Listen to Your Employees Listening is one of … Read more

A Treasure of Wisdom

Follow Your Conscience

 “A Treasure of Wisdom” By Bob Vanourek Every now and then, I have a chance to read a book a colleague has written and want to tell others about it. Such it is with Frank Sonnenberg’s Follow Your Conscience: Make a Difference in Your Life and the Lives of Others. Frank is an award-winning author … Read more

Culture Building Workshop

Culture-Building Workshop By Bob Vanourek  “I came to see, in my time at IBM, that culture isn’t just one aspect of the game – it is the game.” -Lou Gerstner, former CEO of IBM in Who Says Elephants Can’t Dance  Most leaders know the importance of culture but have little first-hand experience with how to develop … Read more

The Ethical Challenges Faced by Leaders

Ethics Right Wrong

 “Divorced from ethics, leadership is reduced to management and politics to mere technique.” -James MacGregor Burns We all face ethical challenges and dilemmas, and all the more so if we lead. Think how you would act in the following scenarios: You give the cashier a $10 bill, and she gives you change for a $20. … Read more

Leadership Vision

Robert Whipple

This week we bring you profound advice from a trusted colleague and friend, Robert Whipple, CEO of Leadergrow Incorporated. His recent post really drove home for us, and we wanted to share it with you. It gives 8 actionable items which will help improve your vision as a leader, and help you improve the vision … Read more