Article Summary: Deciding when to take credit versus give credit for accomplishments is a more complicated issue than many people realize. Generally, it’s best to give credit to others, but there are some scenarios where it’s more nuanced. +++ The issue of giving versus taking credit for accomplishments is a tricky one for many leaders … Read more
Article Summary: Dialogue is a rarely used but potentially transformative gathering and communication process that can help groups tap into their collective wisdom, realize new insights, and bridge divides. +++ Good leaders are effective communicators. One powerful but rarely used form of communication is dialogue. Dialogue is a special form of respectful conversation between people … Read more
You’re in a meeting with your boss and colleagues discussing an important issue. You have a new insight to share on how to solve the issue, so you speak up. How would you feel if everybody ignores what you said and just moves on in the conversation? Or if the next person to speak says, … Read more
Article Summary: Many leaders don’t tailor their communication style to the situation. Effective leaders flex between steel and velvet (hard- and soft-edge) communication, depending on the situation and the people involved. +++ Of the five advanced leadership practices for building an organization that’s excellent, ethical, and enduring (from our book, Triple Crown Leadership), “steel and … Read more
