Interviews

Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations draws upon many inputs: our own experience, including executive leadership roles in different sectors and industries; our interviews with business, social, and government leaders around the world; and extensive research.

For the book we interviewed CEOs (or the equivalent, such as Executive Directors in nonprofits), senior managers, and/or board members in the following 61 organizations (including publicly traded corporations, privately held firms, turnarounds, startups, social ventures, and education, government, and military organizations) in 11 countries. 

Sample of organizations interviewed:

 

Interview Summaries:

See also interview summaries with some of them below:

• Advanced Micro Devices (AMD): Thomas McCoy, Former Executive Vice President, Legal, Corporate, and Public Affairs: “Values-Based Leadership with an Indomitable Will”
• Ashoka: William Drayton, Founder, Chairman, and CEO
• Baltimore City Schools: Dr. Andres Alonso, CEO: “Turning Around a School System”
• Bright Horizons Family Solutions: Mary Ann Tocio, President and COO: “Creating a Great Place to Work”
• CH2M Hill: Nancy Tuor, Vice Chair: “The Job of a Lifetime: Leading an Incredible Transformation”
• ChinaNetCloud: Steve Mushero, Co-Founder, CEO, and CTO: “Leading a Tech Startup in China”
• Cisco Systems: Lynn Easterling, Vice President Law and Deputy General Counsel
• Clif Bar: Kit Crawford, Co-Owner and Co-CEO: “Sustainable Leadership”
• Coleman Corporation: Tim Daniel, Former Vice President, Sales, Special Markets
• DaVita: Joe Mello, COO Emeritus
• Delta Electronics: Yancey Hai, Vice Chairman and CEO
• DuPont Corporation: John Krol, Former Chairman and CEO: “It Takes Teamwork, Trust, and Values to Win”
• eBay: Lorrie Norrington, Former President, eBay Marketplaces
• Echoing Green: Cheryl Dorsey, President
• French Air Force: General Jean Fleury, Chief of Staff
• General Electric (GE): Ben Heineman, Former Senior Vice President for Law and Public Affairs
• Giraff Technologies: Stephen Von Rump, CEO and Cofounder: “What’s Different About Leading Startups?”
• Google: Judy Gilbert, Director of People Operations, YouTube, and Therese Lim, Senior Associate, Global Communications
• Greensburg GreenTown: Daniel Wallach, Founder and Executive Director: “Rebuilding Green After a Tornado”
• Greensburg, Kansas: John Janssen, Former Mayor
• Habitat for Humanity International: Elizabeth Crossman, Chair of the Board
• Infosys: Dr. Jayan Sen, Lead Principal, Infosys Leadership Institute
• Institute for Enterprise Ethics: Dr. Daniel Sweeney, Director: “Breakdowns and Trans-Generational Culture”
• IP5280: John Scarborough and Jeffrey Pearl, Managing Partners and Cofounders
• Jockeys’ Guild: Terry Meyocks, National Manager
• KIPP Foundation: Mazher Ahmad, Former Chief People Officer
• Mayo Clinic: Leonard Berry, Professor of Marketing, Texas A&M University, and Kent Seltman, Marketing Division Chair Emeritus, Mayo Clinic: “What Makes Mayo Clinic Great”
• Medtronic: Bill George, Former CEO: “Translating Mission & Values into Results”
• MidCountry Financial: Robert Hatcher, President and CEO: “Building a Values-Based Company”
• Modern Technology Solutions: Philip Soucy, Co-President and CEO
• William Nack: author and sports journalist
• National Thoroughbred Racing Association: Alex Waldrop, President and CEO
• Neusoft Corporation: Liu Jiren, Chairman and CEO
• New Profit: Vanessa Kirsch, Founder and Managing Director
• North Castle Partners: Charles Baird, Managing Partner: “Value and Values”
• Northrop Grumman: Ronald Sugar, Former Chairman and CEO
• OMV: David Davies, CFO
• Perkins School for the Blind: Steven Rothstein, President: “A Tireless Focus on Excellence”
• Pitney Bowes: Michael Critelli, Former Chairman and CEO: “Adaptable Leadership”
• Princeton University: Dr. Shirley Tilghman, President: “Leading a World-Class Institution”
• Quovadx: Harvey Wagner, Former President and CEO: “Bending the Focus of a Company”
• Qwest: Edward Mueller, Former Chairman and CEO
• Secretariat.com: Leonard Lusky, President
• SEED Foundation: Eric Adler and Rajiv Vinnakota, Co-Founders and Managing Directors: “Making It Work as Co-Founders”
• Share Our Strength: Bill Shore, Founder and Executive Director: “Leadership for Bold Social Impact”
• Siddaganga Institute of Technology: Dr. M N. Channabasappa, Director, and Dr. Manu Kulkarni, Professor Emeritus
• Spotify: Andreas Ehn, Former CTO
• Steinbeis Group: Franz Winterer, CEO and Managing Director
• Strategic Air Command: General John Chain, Former Commander in Chief: “Do What’s Right”
• Toyota: James Lentz, President, Toyota Motor Sales USA
• Ron Turcotte: Triple Crown jockey
• Tyco: Edward Breen, CEO, and Jack Krol, Former Chairman: “Why Tyco Threw Out Its Entire Board”
• Unisys: James Unruh, Former Chairman and CEO
• University of Denver: Daniel Ritchie, Former Chancellor: “Transforming a University”
• Vanguard Group: John Bogle, Founder and Former Chairman and CEO: “Vanguard’s Values-Based Visionary”
• Votorantim: Erik Madsen, CEO, and Felipe Lima, Former CFO, Votorantim Cement North America
• Wrapp: Andreas Ehn, Cofounder and CTO
• Xerox: Ursula Burns, CEO: “A Vision of Great Leadership”
• Yale School of Management: Sharon Oster, Professor and Former Dean
• Yum! Brands: Peter Bassi, Former Chairman, Yum Restaurants International
• Zappos: Tony Hsieh, CEO: “Values and Culture Key to Success”