Great Questions Leaders Should Be Asking

Article Summary: Many leaders are too focused on providing answers and not enough on asking great questions. On the benefits of asking questions, plus great questions leaders should ask themselves and their direct reports—and about other stakeholders. +++ Many leaders assume that their job is to provide answers. And if they don’t, they’ll look stupid, … Read more

How Good Leaders Handle Factions and Office Politics

Article Summary: Factions and office politics are common in organizations. Good leaders learn to bridge such factions and address the politics to help create unified and aligned organizations that excel. +++ Factions are small, dissenting groups within larger groups. Many factions take a contentious approach, fueled by their self-serving agenda and narrow and stubborn view … Read more

Good Leaders Believe in People–And Show It

Do you believe that most people are basically good, want to do the right thing, and have inherent talents? Good leaders have that mindset. They believe in the inherent capabilities of people. “I bring you the gift of these four words: I believe in you.” -Blaise Pascal, French mathematician, physicist, inventor, philosopher, and writer Or … Read more

Why We Need More Coaching Leaders

Article Summary: A coaching leadership style is on the rise to help organizations be more effective with today’s workers and our current challenges. +++ Coaching leaders provide guidance and support to people to help them achieve their goals and reach their full potential. They invest their time and energy into developing people. Coaching leaders identify … Read more

Love-Based Leadership in Action

Love-Based Leadership in Action

Many executives today lead through fear to protect their power and influence. Or they’re closed off and distant from their team. Others lead with love, which entails connecting, caring, recognizing, appreciating, giving, forgiving, having fun, and more. Leading with love can be powerful and even transformative for organizations and the people in them. In recent … Read more

How to Bring Love-Based Leadership to Your Workplace

How to Bring Love-Based Leadership to Your Workplace

Article Summary: Love-based leadership can be transformative for people and organizations. Here’s how leaders can bring it about in their workplace. +++ Our previous article, “The Case for Love-Based Leadership,” addressed the transformational power and many benefits of love-based leadership. Leading with love entails connecting, caring, showing compassion, recognizing, appreciating, giving, forgiving, having fun, and … Read more

The Case for Love-Based Leadership

love based leadership

Article Summary: Love-based leadership can help transform ourselves and our organizations. It has many powerful benefits. +++ Love-based leadership belongs in our workplaces, but it’s not what we often think of as love. Love can mean different things. We can love our spouse or child, or a friend, or a book or film, and more. … Read more

How Leaders Should Address the Unique Challenges of Our Times

How Leaders Should Address the Unique Challenges of Our Times

It’s no secret that leadership can be brutally hard. Think of all the things that can lead to organizational breakdowns as well as all the derailers that inhibit our leadership effectiveness.   Today’s Unique Challenges But that’s just table stakes. As if those problems weren’t already enough, today we have additional challenges unique to our … Read more

Leading People with Steel or Velvet–A Critical Leadership Practice

Leading People with Steel or Velvet— A Critical Leadership Practice

Triple crown leaders—those who aspire to build excellent, ethical, and enduring organizations—have learned to go beyond their natural leadership style, flexing between what we call “steel and velvet,” the hard and soft edges of leadership, depending on the situation and the people involved. Steel leadership demands excellent results, insists on ethical practices, and resists the … Read more

How to Find a Great Organization to Work For

Article Summary:  Frequently, we hear from job seekers that it’s hard to find good organizations. How to find a great place to work? A step-by-step guide. +++ We’ve written extensively about what we call “triple crown organizations,” ones that are excellent, ethical, and enduring. These organizations are great places to work. Though they aren’t the … Read more

How to Come Back Even Stronger from a Crisis

Article Summary:  Many leaders face a crisis that threatens their organization yet find themselves and their team woefully unprepared to handle it well. In this article, five-time CEO Bob Vanourek outlines ten practices for leading a crisis so that you can emerge even stronger than before. by Bob Vanourek “The signature of the truly great … Read more

The Best Legacy a Leader Can Leave

What’s the best legacy a leader can leave?   A Track Record of Results? Is the best legacy a leader can leave a track record of significant results achieved? Laudable results for a business leader might include record sales, higher profits, significant brand appreciation, or markets developed. For nonprofit leaders, it might be deeper and … Read more

Why Leaders Should Create a Culture of Stewardship

bird flying out of cage

One of the most powerful ideas we discovered in our research for our book, Triple Crown Leadership—including interviewing leaders in 61 organizations in 11 countries—is one we call “stewards” (and building a culture of stewardship). It’s one of the most unusual and counterintuitive leadership practices we’ve ever discovered. A “steward” is a person who is … Read more

Why Leaders Must Protect Mavericks

Tom Cruise’s 2022 reprise of his 1986 hit movie, Top Gun, has been a box office smash. Top Gun: Maverick has Cruise again playing Pete “Maverick” Mitchell, a cocky, rule-breaking Navy test pilot. The elite naval aviation academy recruits Mitchell (Cruise) to train a group of younger top guns for a harrowing and almost-impossible aeronautical … Read more

Boards and Servant Leadership

Writing a half-century ago, Robert Greenleaf already saw a new and more active role for board members.* In his groundbreaking book, Servant Leadership, Greenleaf had a chapter on “Trustees as Servants.” He wrote: “This chapter is an argument in support of trustees choosing to be servants.” Greenleaf felt organizations (and their boards) were underperforming: “… … Read more

How Great Leaders Reward, Recognize, and Celebrate People

“There are two things people want more than sex and money—recognition and praise.” -Mary Kay Ash, founder, Mary Kay Inc. It’s not enough to recruit and develop exceptional people. Triple crown leaders—ones who build excellent, ethical, and enduring organizations—must also recognize, celebrate, and reward them effectively through their culture.   How Leaders Can Reward People … Read more

Great Leaders Develop People Intentionally

Triple crown leaders—ones who build excellent, ethical, and enduring organizations or teams—focus not just on recruiting great people but also developing them intentionally. They focus on developing people systematically and continually. Unfortunately, many leaders fail miserably when it comes to developing people. Most organizations leave development mostly up to individuals, acting on their own initiative, … Read more

How Great Leaders Recruit People with Heart

Penguins lining up for interviews

“Acquiring and keeping good people is a leader’s most important task.” –John Maxwell, leadership author How much scrutiny do you use in assessing people for your team? What do you look for? And how? Triple crown leaders—ones who build organizations that are excellent, ethical, and enduring—systematically recruit people with specific characteristics. They invest their precious … Read more

Tribute to General Jack Chain—An Extraordinary Leader

A great leader and our dear family friend, Four-Star Air Force General John T. (Jack) Chain died peacefully in his sleep this month at the age of 86. All who knew Jack mourn his loss and are grateful for the time he had with us. Jack and his dear wife Judie were neighbors of Bob … Read more

Leadership and Psychological Safety in Teams

The problems in far too many organizations today are legion: Unproductive, boring meetings Astonishing amounts of wasted time Avoidance of sensitive issues Lack of full engagement Reluctance to provide candid, constructive feedback Political games and hidden agendas Sound familiar? The effects are far-reaching, from low quality work to employee turnover. According to a Corporate Executive Board … Read more

CHRO–Become Your Organization’s Chief Culture Officer

Today’s Human Resources (HR) leader has a wonderful opportunity to make an important strategic contribution: Become your organization’s Chief Culture Officer. If your CEO already acts as the Chief Culture Officer, great. Then you can be his or her Chief Culture Execution Officer. But most CHROs aren’t that fortunate, and you may need some ammunition … Read more

How to Change Your Organizational Culture

Most leaders understand that organizational culture is important. But many struggle with how to change and improve their culture. For too many leaders, culture is too ethereal, too hard to measure, too intangible. So, they muddle along with speeches, slogans, or projects, but their organizational culture refuses to budge. That’s unfortunate because your ideal culture … Read more

The Dangers of Toxic Micro-Cultures

Leadership authors and speakers, Bob and Gregg Vanourek, use this picture of business people in gas masks to show the idea of toxicity in the work place.

Does your organization have some toxic micro-cultures? If so, you ignore them at your peril. Much is written these days about the importance of culture in boosting an organization’s success. Strategy is important, as are talent, business models, innovation, and more. But culture, “how we do things here,” as we like to define it, can … Read more

Cross-Sector Leaders Need to Be Triple Crown Leaders

A picture of Paul Thallner, writer of this article and an independent leadership and organizational development consultant

This guest blog is written by Paul Thallner, an independent leadership and organizational development consultant. Imagine that you are an incredible and gifted athlete, and you become a fantastic baseball player. Then, because you like a challenge, you decide—after a decade of high performance in baseball—to switch to cycling. Think about it: what would you … Read more

Culture as a Competitive Advantage

“Culture isn’t just one aspect of the game—it is the game.” –Lou Gerstner, former CEO of IBM How can your organization gain a sustainable competitive advantage? Technological breakthrough? Killer patents? Brilliant strategy? Protected regulatory position? We suggest another, perhaps even more powerful, way: Create a high-performance culture of character. Create a culture intent on building … Read more

The Wonders of “Pay It Forward”

Leadership speaker and author Bob Vanourek uses this image of a smiling man offering a pen to a woman to illustrate the importance of valuing people.

“For it is in giving that we receive.” –St. Francis of Assisi There are three kinds of people: takers, “transactors,” and givers. Each of us needs to decide where our focus will be.   Takers Takers are focused on serving their own needs and pleasures. They may be courteous about it and pleasant to be … Read more

Is Your Organization Falling Short on Values?

Leadership Authors and Business Speakers Bob Vanourek and Greg Vanourek, feature guest blogger Harvey Kaufman, who uses the image of the word values over a group of words that are considered values to show the importance of values in buisness

Recently, we heard about a law firm whose partners, after operating for a while, decided to draft a list of the firm’s values. As part of that process, the partners discussed their own personal values: their core beliefs and principles, and what they valued most. (See our Personal Values Exercise.) During that exercise, it soon … Read more

10 Steps to a High-Performance Culture

Leadership Speakers and Authors, Bob and Greg Vanourek, use this picture to illustrate the importance of team work in leadership.

“I came to see, in my time at IBM, that culture isn’t just one aspect of the game, it is the game.” –Lou Gerstner, former Chairman and CEO, IBM   How can leaders build a high-performance culture? Culture is powerful. Culture has a huge influence on what people do on a day-to-day basis, especially when the boss … Read more

“Take This Job and Shove It”? Not So Fast

Sometimes you have to walk out. Some of you are stuck in a toxic firm or with a terrible boss. But before you say, “Take this job and shove it” (to quote the old song), let’s run through a pre-flight checklist before flying the coop.   1. Live Lean If you don’t have your dream … Read more

Unleashing Other Leaders

Bird out of Cage demonstrates the power of unleashing other leaders.

Leaders today need to, not only develop loyal and committed followers, but also unleash other leaders who can lead various critical tasks. Leadership in this scenario is not about the great skills and talents of “the leader,” but the collective strengths and blended talents of the leaders and the followers, who variously lead at times … Read more

High Performance Begins with Shared Values

Managers today have a daunting job. With their downsized staff, often depending on people over whom they have no authority, they are expected to produce better results than last year, all on a reduced budget. How do high-performance organizations achieve their extraordinary results? Of course, many elements come into play (from alignment and execution to … Read more

Classroom Chaos? Try Shared Values

Leadership Authors and Business Speakers Bob Vanourek and Greg Vanourek, feature guest blogger Harvey Kaufman, who uses the image of the word values over a group of words that are considered values to show the importance of values in buisness

Especially at the start of a new school year, classrooms can be chaotic with students testing the limits of a teacher’s authority and not wanting to be constrained again after summer’s freedom. Some highly effective teachers have borrowed a page from the playbook of high-performance teams in other kinds of organizations by eliciting the shared … Read more

Is Your Organization Headed for a Breakdown?

Business Breakdown

Is your organization or team headed for a breakdown? Organizations emit warning signs before breaking down, but the financial signals, such as revenue declines, shrinking margins, and deteriorating working capital ratios, are lagging indicators. Leading indicators are much more important because you can address them before the financials go south. Using our triple crown leadership … Read more

Bending the Focus of a Company

Interview with Harvey Wagner, Former CEO, Quovadx Harvey A. Wagner was the turnaround CEO of Quovadx from 2004 through 2007. Quovadx was a $100 million, NASDAQ-traded software and services company with offices in the U.S. and Europe as well as some outsourced R&D in China. Customers were in the hospital and telecommunications markets as well as … Read more

Leading a Tech Startup in China

Interview with Steve Mushero   Founder, CEO, & CTO, ChinaNetCloud Leaders Speak Series Steve Mushero is Founder, CEO, and CTO of ChinaNetCloud, a leading global provider of Internet Managed Services. Headquartered in Shanghai, China, ChinaNetCloud is a private company founded by Silicon Valley technology entrepreneurs, with a team of system experts and support staff in … Read more

What’s Different About Leading Startups?

Interview with Stephen Von Rump  Co-Founder and CEO, Giraff Technologies Leaders Speak Series  Stephen Von Rump is Co-Founder and CEO of Giraff Technologies AB. Giraff brings people together in the care of those living at home (e.g., the elderly). Giraff allows you to virtually enter a home from your computer via the Internet and conduct … Read more

The Job of a Lifetime: Leading an Incredible Transformation

Interview with Nancy Tuor  Former Group President CH2M Hill Leaders Speak Series  CH2M HILL, founded in 1946, is a global provider of consulting, design, construction, and operations services for corporations and governments. Headquartered near Denver, the employee-owned company has revenue of over $6 billion and employs over 30,000 people worldwide. CH2M Hill manages large, complex … Read more

Value and Values

Interview with Chip Baird  Founder and Managing Director, North Castle Partners Leaders Speak Series North Castle Partners is a leading private equity firm headquartered in Greenwich, Connecticut, committed to creating extraordinary value for its companies, employees, investors, and communities. Charles (Chip) Baird, Jr., North Castle’s Managing Director, founded the firm in 1997. From 1989 to 1997, … Read more

The Legacy of Leadership

What will your leadership legacy be?  Some will argue that the only real leadership legacy is the results you achieve.  But are results all that matter? Too many leaders today get caught up in the game and pursue results at all costs, or look the other way when results are achieved illegally or unethically. How … Read more

Making It Work as Co-Founders

Interview with Raj Vinnakota and Eric Adler Co-Founders and Managing Directors, The SEED Foundation Leaders Speak Series  The SEED Foundation partners with urban communities to provide educational opportunities that prepare underserved students for success in college and beyond. SEED’s innovative model integrates a rigorous academic program with a nurturing boarding program, which teaches life skills and … Read more

More Leadership Half-Truths

Many leaders operate from half-truths or outright misconceptions about leadership. Here are more examples, adding to our prior post, “10 Leadership Myths and Half-Truths.”    Half-Truth: Leaders Hire the Most Competent People Yes, leaders hire for competencies and skills, but equally important is to hire and promote people with character, emotional intelligence, and cultural fit. … Read more

Vanguard’s Values-Based Visionary: Jack Bogle

Interview with John Bogle  Founder and Former Chairman and CEO, The Vanguard Group Leaders Speak Series The Vanguard Group is an investment company with over $2.0 trillion in assets, offering mutual funds and other financial products and services. The investors who place money in the funds own Vanguard. Based on his undergraduate thesis at Princeton, founder … Read more