The Importance of Heart in Leadership

head and heart

In “triple crown leadership,” our framework focused on building organizations that are excellent, ethical, and enduring, both head and heart are required for exceptional leadership. In most workplaces, it’s almost all head power. We need much more heart power in leadership. The way most leaders go about identifying and developing talent is utterly insufficient for … Read more

Tribute to General Jack Chain—An Extraordinary Leader

A great leader and our dear family friend, Four-Star Air Force General John T. (Jack) Chain died peacefully in his sleep this month at the age of 86. All who knew Jack mourn his loss and are grateful for the time he had with us. Jack and his dear wife Judie were neighbors of Bob … Read more

Leadership and the Ethics Imperative

It’s one thing to achieve outstanding results. It’s another thing to do so ethically, especially when others are cutting corners. Operating ethically is the second imperative of what we call “triple crown leadership” (excellent, ethical, and enduring). To us, “ethical” means acting in accordance with accepted principles of right and wrong: acting with integrity. Leaders … Read more

Guard Your Heart

A year into the pandemic, we’re reminded of how important it is to guard your heart. Here we mean our metaphysical heart, our sacred center. Parker Palmer said it beautifully: “I’m using the word ‘heart’ as they did in ancient times, when it didn’t merely mean the emotions, as it tends to mean today. It meant that … Read more

The Importance of Integrity in Leadership

Leadership involves so many difficult challenges and exceptional behaviors and mindsets. These days, we ask much of our leaders. When I ask workers to quickly name the qualities that arise in their minds when they hear the word “leader,” I am instantly assaulted by a barrage of words: vision, charisma, confidence, clarity, responsibility, results, judgment, emotional … Read more

The Importance of Trust in Leadership

There are many ways to think about leadership. For some, as we have seen, it is about control or power. For others, it is about achievement or recognition. For others, thankfully, it is about people and service, along with higher purpose and positive impact. Since leadership by definition involves a relationship between leaders and followers—and, more … Read more

The Root Cause of Ethical Failings (and Our Political Dysfunction)

Scandals. Fraud. Abuse of power. Greed. Corruption. Tax evasion. Coverups. Once rare occurrences, coming back to haunt us every decade or so, these are now front and center in our daily lives and our daily news cycle. We see them in government, in business, and even in nonprofits and some religious organizations. It seems as … Read more

Leadership Lessons from The Lord of the Rings

Leaders Venture into the Unknown “It’s a dangerous business, Frodo, going out your door. You step onto the road, and if you don’t keep your feet, there’s no knowing where you might be swept off to.” Bilbo Baggins Leaders Step Up “I will take the Ring,” Frodo said, “though I do not know the way.” … Read more