The problems in far too many organizations today are legion: Unproductive, boring meetings Astonishing amounts of wasted time Avoidance of sensitive issues Lack of full engagement Reluctance to provide candid, constructive feedback Political games and hidden agendas Sound familiar? The effects are far-reaching, from low quality work to employee turnover. According to a Corporate Executive Board … Read more
Today’s Human Resources (HR) leader has a wonderful opportunity to make an important strategic contribution: Become your organization’s Chief Culture Officer. If your CEO already acts as the Chief Culture Officer, great. Then you can be his or her Chief Culture Execution Officer. But most CHROs aren’t that fortunate, and you may need some ammunition … Read more
Most leaders understand that organizational culture is important. But many struggle with how to change and improve their culture. For too many leaders, culture is too ethereal, too hard to measure, too intangible. So, they muddle along with speeches, slogans, or projects, but their organizational culture refuses to budge. That’s unfortunate because your ideal culture … Read more
“Culture isn’t just one aspect of the game—it is the game.” –Lou Gerstner, former CEO of IBM How can your organization gain a sustainable competitive advantage? Technological breakthrough? Killer patents? Brilliant strategy? Protected regulatory position? We suggest another, perhaps even more powerful, way: Create a high-performance culture of character. Create a culture intent on building … Read more
Interview with the late Tony Hsieh, former CEO of Zappos, Leaders Speak Series Tony Hsieh was CEO of online retailer Zappos and author of Delivering Happiness: A Path to Profits, Passion, and Purpose. Here are excerpts of our interview with him for Triple Crown Leadership. How would you describe the organization’s leadership approach? Hsieh: … Read more
Culture is simply “how we do things here,” a set of beliefs and habits that influence how people behave. Culture forms over time and determines what happens when authorities are not present, setting the tone for the organization and the norms for acceptable behavior. Lou Gerstner, after his spectacular turnaround of IBM, wrote, “…culture isn’t … Read more
