In our book, Triple Crown Leadership, based on extensive research and interviews with leaders in 61 outstanding organizations in 11 countries, we identified five advanced leadership practices for building an organization or team that’s excellent, ethical, and enduring. One of these practices has most intrigued the leaders we work with. Here we elaborate on how … Read more
There I was, giving a guest lecture on leadership at a European business school, when I got an intriguing question from a student in the back of the room: “Excuse me, why are we talking about ethics? This is a course about leadership.” I came to realize what a gift this question was. His question … Read more
Most of us are adept at hiding our weaknesses. I know I am. I’m getting better though. I’ve learned that being vulnerable by admitting my weaknesses often turns the situation around to something good. People Already Know I discovered that many people already knew my weaknesses. It was obvious to them, even while I … Read more
Here’s the thing: we all want to be better leaders. But too often we focus on what to do as leaders while neglecting what not to do. That’s where leadership derailers come in—the things that take us off track and inhibit our leadership effectiveness. If we want to be good leaders, we must be aware of … Read more
Early in my business career, I was a loner. I worked hard and was polite to others, but I never connected with colleagues. I never opened up to reveal what I was feeling. It was all business. I kept my head down and “nose to the grindstone.” Since I had done well in college and … Read more
(This presentation was given on April 27, 2022, by Bob Vanourek at the University of Denver’s Elevate Ethics 2022 Event, hosted by the Daniels College of Business and the Institute for Enterprise Ethics.) “Elevate Ethics.” What a wonderful title. I want to speak tonight about ethical leadership, my passion. How can we be more ethical … Read more
(Guest article by Bill Thompson.) Leadership occupies the vast space between that which is clearly right and clearly wrong. The result often is indecision and inaction at the highest levels of organizations. This failure of leadership can be catastrophic, and often is. While most are familiar with the high failure rate of businesses during … Read more
In his classic essay, “The Servant as Leader,” Robert Greenleaf (creator of the servant leadership framework), wrote the following: “Anyone can lead…. There is a problem of getting used to the idea of no single chief, but the passage of time will allay that.” -Robert Greenleaf This short statement has profound implications. Empowerment Historically, … Read more
Leadership is rife with paradoxes, seemingly self-contradictory statements that may nonetheless be true. We see this in the servant leadership framework as well as other approaches. The Servant-as-Leader Paradox In his biography of Robert Greenleaf (originator of servant leadership), author Don Frick said: “Servant and leader are two nouns which usually describe two quite … Read more
Robert Greenleaf was clear when he created the servant leadership framework: “ … the great leader is seen as servant first.… the only authority deserving one’s allegiance is that which is freely and knowingly granted by the led to the leader in response to, and in proportion to, the clearly evident servant stature of the … Read more
In the years since Robert Greenleaf first published his essay, “The Servant as Leader,” many notable authors and experts have built upon his work. As expected, servant leadership in theory and practice has evolved over time as the context of leading has changed. Here we’ll summarize Greenleaf’s original ideas on servant leadership, recap what some … Read more
One of the most common structures used in organizations over the ages is based on a hierarchical model of bosses and subordinates. It likely has its origin in military command-and-control units. In this model today, every person reports to someone else, except the one at the top of the hierarchy who reports to a board. … Read more
Robert Greenleaf was the founder of the servant-leadership movement. But who was this self-effacing man? Why did Stephen R. Covey say, “… I have found Robert Greenleaf’s teachings on servant leadership to be so enormously inspiring, so uplifting, so ennobling.” With no grand title or celebrity, how did Greenleaf, a self-described introvert, create this world-wide … Read more
Are you a leader if you’re a boss with people who report to you? If you’re a military officer with personnel subject to your orders? Are you a leader if a nonprofit board hires you as their Executive Director? Who determines if you’re a leader? In the late 1960s and 1970s, Robert Greenleaf (1904-1990), a … Read more
“There are two things people want more than sex and money—recognition and praise.” -Mary Kay Ash, founder, Mary Kay Inc. It’s not enough to recruit and develop exceptional people. Triple crown leaders—ones who build excellent, ethical, and enduring organizations—must also recognize, celebrate, and reward them effectively through their culture. How Leaders Can Reward People … Read more
Triple crown leaders—ones who build excellent, ethical, and enduring organizations or teams—focus not just on recruiting great people but also developing them intentionally. They focus on developing people systematically and continually. Unfortunately, many leaders fail miserably when it comes to developing people. Most organizations leave development mostly up to individuals, acting on their own initiative, … Read more
“Acquiring and keeping good people is a leader’s most important task.” –John Maxwell, leadership author How much scrutiny do you use in assessing people for your team? What do you look for? And how? Triple crown leaders—ones who build organizations that are excellent, ethical, and enduring—systematically recruit people with specific characteristics. They invest their precious … Read more
In “triple crown leadership,” our framework for how to build organizations that are excellent, ethical, and enduring, both head and heart are required for exceptional leadership. In most workplaces, it’s almost all head power. We need much more heart power in leadership. The way most leaders go about identifying and developing talent is utterly insufficient … Read more
With the Olympics underway—with all the competition, drama, and intrigue—what can we learn from them not only about excellence and teamwork but also about life and leadership? Sure we admire the grueling physical feats and the mental preparation. The years of punishing practices, discipline, focus, and skill-building that go into the nine-second sprint, the epic … Read more
A great leader and our dear family friend, Four-Star Air Force General John T. (Jack) Chain died peacefully in his sleep this month at the age of 86. All who knew Jack mourn his loss and are grateful for the time he had with us. Jack and his dear wife Judie were neighbors of Bob … Read more
It’s one thing for an organization to achieve outstanding results. It’s another thing to do so ethically. And it’s another thing altogether to get outstanding results ethically and to sustain it over time. Leadership for the long haul. “Enduring” is the third imperative of what we call “triple crown leadership” (excellent, ethical, and enduring). By … Read more
It’s one thing to achieve outstanding results. It’s another thing to do so ethically, especially when others are cutting corners. Operating ethically is the second imperative of what we call “triple crown leadership” (excellent, ethical, and enduring). To us, “ethical” means acting in accordance with accepted principles of right and wrong: acting with integrity. Leaders … Read more
Getting results is one of the preeminent tasks of leadership. What we call “triple crown leadership” (from our book of the same name) seeks not just any results, but excellent results—exceptional outcomes. It strives for the pinnacle of performance. (Our “triple crown leadership” model has three aims: excellent, ethical, and enduring. Leaders should begin with … Read more
It’s time to raise your leadership game. What’s your leadership quest? What are you seeking to do through your leadership, and where do you want to take your team or organization? What kind of leadership does it take to build excellent, ethical, and enduring organizations? How can we lead ventures for both high performance and … Read more
On this Earth Day, we honor our planet and recognize the importance of climate action and environmental stewardship. We acknowledge our interdependence—and the gravity of the stakes if we fail to meet the moment. What is the role of business in this epic challenge of sustainable leadership? Of leaders and entrepreneurs? Of all of us? … Read more
Most people avoid conflict. But that’s a mistake. Conflict is essential in high-performing teams but must be managed well. Here’s how.
These days it’s easy to fall into the trap of playing the short game. Our culture is geared toward it. With our devices, we’re developing the attention span of a gnat. We swipe and scroll. We get fidgety with a few seconds of down-time. The power of the long game is astonishing, but the short game is alluring. Now more than ever we need to reorient our life and work to the long game.
We’ve all heard of flow—that remarkable state of being in the zone and operating at our best. Many of us have experienced it. But what exactly is it? And how do we get into it? First, we note that the deep concentration and absorption associated with flow is becoming much harder to attain these days … Read more
The problems in far too many organizations today are legion: Unproductive, boring meetings Astonishing amounts of wasted time Avoidance of sensitive issues Lack of full engagement Reluctance to provide candid, constructive feedback Political games and hidden agendas Sound familiar? The effects are far-reaching, from low quality work to employee turnover. According to a Corporate Executive Board … Read more
With startups, many people focus on what entrepreneur and investor Marc Andreessen calls “product/market fit”: “being in a good market with a product that can satisfy that market.” It’s a great point, and too many ventures fail or founder because they never find it. But not nearly enough attention is paid to what I call … Read more
What is your quest? Where are you going? And why? What quest are you on in your life and work? In days long gone, there were many quests. For Power. Glory. Riches. Discoveries. Love. Beauty. Truth. Peace and quiet. These days, our quests have changed, but we still have them. Quests for success. Recognition. Wealth. … Read more
Giving effective feedback is a powerful skill. When done well, it can be a big performance booster. When done poorly, a disaster bringing fear, discomfort, and resentment. At its best, feedback is a great gift that can build trust and respect. At its worst, a spiral to anguish and despair. So tread carefully. According to … Read more
These days, we ask much of our leaders. Organizations and governments are under great pressures to perform. These days, leaders are responsible for crisis management during a pandemic with its attendant economic destruction and social and emotional anxiety. More and more we are realizing that empathy is a powerful aspect of leading well. Empathy is … Read more
Leadership involves so many difficult challenges and exceptional behaviors and mindsets. These days, we ask much of our leaders. When I ask workers to quickly name the qualities that arise in their minds when they hear the word “leader,” I am instantly assaulted by a barrage of words: vision, charisma, confidence, clarity, responsibility, results, judgment, emotional … Read more
There are many ways to think about leadership. For some, as we have seen, it is about control or power. For others, it is about achievement or recognition. For others, thankfully, it is about people and service, along with higher purpose and positive impact. Since leadership by definition involves a relationship between leaders and followers—and, more … Read more
Credibility: the quality of being worthy of belief and trust Credibility, which flows from character and competence, is one of the most essential aspects of leadership. High credibility is a tremendous asset for leaders seeking to achieve exceptional performance and positive impacts. Low credibility is devastating. Credible leaders are straight with people, even about hard … Read more
Scandals. Fraud. Abuse of power. Greed. Corruption. Tax evasion. Coverups. Once rare occurrences, coming back to haunt us every decade or so, these are now front and center in our daily lives and our daily news cycle. We see them in government, in business, and even in nonprofits and some religious organizations. It seems as … Read more
Leading others well can be a great challenge. It requires courage, judgment, wisdom, emotional intelligence, integrity, and much more. Leadership excellence comes with experience, but it begins with intentionality and commitment. Here are the most important (four) questions to help ground your leadership in a powerful foundation, whether you are a new leader learning the ropes … Read more
One of the mind-numbing miseries of organizational work is the time spent in meetings. Atlassian, an Australian enterprise software company, provides the following estimates from various sources: Most employees attend 62 meetings/month (staggering) and half the meetings are considered time wasted Regarding the average meeting attendee: 91% have daydreamed during meetings 39% have slept during … Read more
Today’s Human Resources (HR) leader has a wonderful opportunity to make an important strategic contribution: Become your organization’s Chief Culture Officer. If your CEO already acts as the Chief Culture Officer, great. Then you can be his or her Chief Culture Execution Officer. But most CHROs aren’t that fortunate, and you may need some ammunition … Read more
Leadership is a complicated subject. Most everyone recognizes good leadership, but there are many varying definitions of leadership, as well as many different versions of what constitutes good leadership. Unfortunately, most examples of good leadership also cite people who are in positions of authority. Such authority gives people hierarchical power to enforce their views, or … Read more
Entrepreneurs today have a powerful hold on the collective imagination. Look around and notice the many inspiring examples of entrepreneurs in action. But much of what we think we know about entrepreneurship is wrong. What is the essence of entrepreneurship? It turns out that the word “entrepreneurship” has a fascinating history that is actually useful … Read more
