Since we’re living in a time of declining trust and confidence in organizations and institutions of all kinds, from Congress and the medical system to televised news and the Supreme Court, it’s fair to ask how we’re doing with business ethics. How prevalent are companies that operate with integrity? What’s the extent of unethical and … Read more
Article Summary: What leaders need to know about risk and cognitive biases. Assessing and managing risk is hard enough on its own for leaders, but it’s made even more difficult by cognitive biases. Examples of several cognitive biases and how they can challenge leaders and organizations, plus two techniques for addressing them. +++ When it … Read more
Article Summary: We have too many toxic leaders in our workplaces, communities, and nations. What are their characteristics? Why do so many people follow them willingly? What makes an environment conducive for them to capture and maintain power? By Gregg Vanourek. +++ As if things weren’t hard enough in our lives, we’re also beset with … Read more
There we were, putting our heart and soul into a bold new startup venture with buckets full of promise. We were all in. The air was electric. And everything was about to come crashing down. Our planned new offering was ambitious and pathbreaking. We knew we had our work cut out for us. The scope … Read more
How self-aware are you? It’s common for people, including leaders, to overestimate their self-awareness. Based on multiple investigations with nearly 5,000 participants, organizational psychologist Dr. Tasha Eurich and her colleagues found that “even though most people believe they are self-aware… only 10-15% of the people we studied actually fit the criteria.” In their survey of … Read more
Many leaders think they have a high level of self-awareness when in fact they struggle with it. For leaders, this can show up in many ways. For example, perhaps you’re not aware that you: are so focused on the next thing that you don’t take time to celebrate your team’s achievements tend to make decisions … Read more
Self-awareness is an important component of leadership effectiveness, according to researchers. It’s also a key differentiator between good and great leaders. According to leadership authors, James Kouzes and Barry Posner: “….self-awareness is a predictor of success in leadership.” On the flip side, many leaders have blind spots that inhibit their leadership effectiveness and even damage … Read more
What’s the deal with all the bad managers out there? According to a Gallup study of 7,272 U.S. adults, one on two had left their jobs at some point in their career to get away from a bad manager. A YouGov and MHR survey of 2,006 workers found that 80 percent of U.S. workers have … Read more
Article Summary: Factions and office politics are common in organizations. Good leaders learn to bridge such factions and address the politics to help create unified and aligned organizations that excel. +++ Factions are small, dissenting groups within larger groups. Many factions take a contentious approach, fueled by their self-serving agenda and narrow and stubborn view … Read more
Article Summary: Good leaders tell their people, “I’ve got your back”—and mean it. They make good on that promise. They protect their team, in the process building loyalty and trust. Do you have your people’s backs? +++ In the film “A Few Good Men,” Lieutenant Daniel Kaffee, played by Tom Cruise, defends two dedicated young … Read more
Article Summary: Why are there so many bad bosses? Why are so many organizations bad at choosing managers? How to distinguish between bad bosses who can be redeemed and those who can’t? +++ “Surveys show that one in two people at some point in their careers have left their job to get away from their … Read more
Article Summary: Self-control can be learned and developed. Good leaders demonstrate self-control, mastering their impulses and emotions. +++ Self-control is our ability to manage our impulses, emotions, feelings, and desires to influence our behavior, especially in difficult situations. It’s a form of self-discipline that helps us address our weaknesses, avoid undesirable behavior, and pursue what’s … Read more
Article Summary: Here we describe what you can do if you work for an unethical organization, including specific tips and actions. +++ What should you do if you work for an unethical organization? In a previous article, we outlined how to determine if you work for an unethical organization. In that article, we described toxic … Read more
Article Summary: Some organizations are unethical. Here we outline how you can determine if your organization is unethical. Our next article will outline what you can do about it. +++ How can you determine if you work for an unethical organization? No organization is perfect. All leaders are fallible. But some organizations are downright unethical, … Read more
Some industries are ethically dirty, with widespread corruption, while others are clean. Most are somewhere in between. What are the signs of ethical challenges in an industry—and what to do about it? Many industries get good marks overall, including consulting, education, electronics, health, nonprofits, and more. Other industries are known for having ethical challenges. Examples … Read more
Article Summary: Wise leaders take the time for self-care through a regimen of daily activities, sanctuary, and retreats. The benefits of personal renewal for leaders are enormous, ensuring you’re living a good and meaningful life. +++ Many of us are so tied up in the chaos of our lives that we don’t take proper care … Read more
It’s no secret that leadership can be brutally hard. Think of all the things that can lead to organizational breakdowns as well as all the derailers that inhibit our leadership effectiveness. Today’s Unique Challenges But that’s just table stakes. As if those problems weren’t already enough, today we have additional challenges unique to our … Read more
Article Summary: Many people work for a toxic boss. It can be incredibly frustrating. What to do about it? Here are five steps you can take. +++ So you’ve got a toxic boss and you don’t feel like you’re in a position to change things in your organization. What to do? There are five steps … Read more
Article Summary: Most organizations aren’t aligned, reducing performance and causing frustration and dysfunction. Complete our Alignment Scorecard to gauge your organization’s alignment. +++ Most organizations aren’t aligned. As a result, workers are frustrated and the organization underperforms, sometimes badly. Signs of Misalignment When organizations aren’t aligned: People lack a clear and inspiring sense of … Read more
Article Summary: Most organizations aren’t aligned. This reduces performance dramatically and often causes frustration and dysfunction. Here we show leaders how to align their organization or team. We include an Alignment Scorecard to assess your current levels of alignment. +++ In our experience, most organizations aren’t aligned. If they’re not aligned, they’re underperforming. And perhaps dysfunctional. … Read more
Article Summary: Many leaders face a crisis that threatens their organization yet find themselves and their team woefully unprepared to handle it well. In this article, five-time CEO Bob Vanourek outlines ten practices for leading a crisis so that you can emerge even stronger than before. by Bob Vanourek “The signature of the truly great … Read more
Most of us are adept at hiding our weaknesses. I know I am. I’m getting better though. I’ve learned that being vulnerable by admitting my weaknesses often turns the situation around to something good. People Already Know I discovered that many people already knew my weaknesses. It was obvious to them, even while I … Read more
Most people avoid conflict. But that’s a mistake. Conflict is essential in high-performing teams but must be managed well. Here’s how.
“Insanity is doing the same thing over and over again and expecting different results.” -attributed to Albert Einstein U.S. government statistics tell us that about half of all new businesses will be gone within five years. Of course, some businesses become successful, often within a few years. These are the models all entrepreneurs hope to … Read more
Are you tired? Stressed? Busy? Just par for the course for today’s leader, right? Wrong. These days, it seems that “busy is the new black.” Busy is in. People boast about how busy they are. When answering a schedule request, they regale you with all the things in their calendar that prevent them from meeting … Read more
“Divorced from ethics, leadership is reduced to management and politics to mere technique.” -James MacGregor Burns We all face ethical challenges and dilemmas, and all the more so if we lead. Think how you would act in the following scenarios: You give the cashier a $10 bill, and she gives you change for a $20. … Read more
Is your organization or team headed for a breakdown? Organizations emit warning signs before breaking down, but the financial signals, such as revenue declines, shrinking margins, and deteriorating working capital ratios, are lagging indicators. Leading indicators are much more important because you can address them before the financials go south. Using our triple crown leadership … Read more
Interview with Stephen Von Rump Co-Founder and CEO, Giraff Technologies Leaders Speak Series Stephen Von Rump is Co-Founder and CEO of Giraff Technologies AB. Giraff brings people together in the care of those living at home (e.g., the elderly). Giraff allows you to virtually enter a home from your computer via the Internet and conduct … Read more
Interview with Nancy Tuor Former Group President CH2M Hill Leaders Speak Series CH2M HILL, founded in 1946, is a global provider of consulting, design, construction, and operations services for corporations and governments. Headquartered near Denver, the employee-owned company has revenue of over $6 billion and employs over 30,000 people worldwide. CH2M Hill manages large, complex … Read more
Interview with Raj Vinnakota and Eric Adler Co-Founders and Managing Directors, The SEED Foundation Leaders Speak Series The SEED Foundation partners with urban communities to provide educational opportunities that prepare underserved students for success in college and beyond. SEED’s innovative model integrates a rigorous academic program with a nurturing boarding program, which teaches life skills and … Read more
Why are ethical breakdowns in organizations so common? Why do so many good people make bad decisions? Look at the “wall of shame” of organizations abusing trust recently: AIG, Barclays, Bear Stearns, BP, Countrywide Financial, Galleon Group, Goldman Sachs, HSBC, ING, Johnson & Johnson, Lehman Brothers, MF Global, Standard Chartered, Walmart, and many more. It’s … Read more
Of all the leadership traps, none is more fatal than ego. When others around you are whispering how wonderful you are, how fortunate the group is to be led by you, then even the strongest of wills can break. Or, if you are so insecure that you must feed your own ego, then your leadership … Read more
Many leaders operate from half-truths or outright misconceptions about leadership, often leading to major mistakes. Here are examples. LEADERSHIP MYTHS Myth 1: Leaders Are Born, Not Made Many people believe that leaders are born, not made. We disagree. Some people may have more natural intelligence, be more outgoing, have innate speaking skills, or whatever, … Read more
Interview with Steven Rothstein President, Perkins School for the Blind Leaders Speak Series Founded in 1829, Perkins School for the Blind operates in more than sixty countries with revenue of over $50 million. It offers free audio, Braille and large print books, and hundreds of newspapers by phone. The operations are complex, including a school, … Read more
Leadership insights from John Krol Former chairman and CEO, DuPont Leaders Speak Series E. I. du Pont de Nemours and Company, commonly referred to as DuPont, is one of the world’s largest chemical companies. It was founded in 1802, and its stock is a component of the Dow Jones Industrial Average. John Krol joined DuPont … Read more
For turnarounds to work, leaders must establish psychological stability in the organization. Too many turnaround leaders focus only on financial stability and neglect this critical element. In the turmoil of a turnaround, many people are demoralized, afraid, or angry. Some feel misled or on the verge of panic. Logo-inscribed ball caps stay in the closet. … Read more
Interview with Ursula Burns Chairman and CEO, Xerox Leaders Speak Series Ursula M. Burns is chairman and CEO of Xerox. With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Burns joined Xerox in 1980 as a mechanical engineering summer intern and then worked her way … Read more
Interview with John Krol and Ed Breen Tyco International Leaders Speak Series John Krol was elected to Tyco’s board in 2002 and served as lead director until 2008. He is the former chairman and CEO of DuPont. Edward Breen was chairman and CEO of Tyco from 2002 until September 2012, when the company separated into … Read more
Interview with Bill Shore Co-Founder and CEO, Share Our Strength Leaders Speak Series Share Our Strength began in the basement of a row house on Capitol Hill in Washington, D.C. in 1984, in response to the famine then raging in Ethiopia. Brother and sister Bill Shore and Debbie Shore started the nonprofit organization with the … Read more
How can leaders make so many bone-headed decisions? Leaders need an easy-to-use, bulletproof test for their decision-making. We offer one here. Bob recently attended sessions at the Markkula Center for Applied Ethics, where Stanford Professor Joseph Grundfest led some fascinating dialogue. We extrapolated the model that follows from that interaction. It is simple, memorable, and … Read more
Interview with Mike Critelli Former CEO and Chairman, Pitney Bowes Leaders Speak Series Mike Critelli was the CEO of Pitney Bowes (PB) from 1994 until 2007, continuing afterwards as Executive Chairman until 2008. PB, a leading provider of customer communication technologies, was one of the eleven companies identified by Jim Collins as “great” in Good … Read more
Interview with Four-Star General Jack Chain Former Commander-in-Chief, Strategic Air Command Leaders Speak Series The Strategic Air Command (SAC) was responsible for America’s land-based strategic bombers and nuclear, intercontinental ballistic missiles from 1946 to 1992. General Jack Chain was Commander-in-Chief of SAC from 1986 to 1991. Here are excerpts of our interview with him for … Read more
