Good Leaders Say “And” More than “But”

Good Leaders Say "And" More than "But"

You’re in a meeting with your boss and colleagues discussing an important issue. You have a new insight to share on how to solve the issue, so you speak up. How would you feel if everybody ignores what you said and just moves on in the conversation? Or if the next person to speak says, … Read more

How Ego and Pride Derail Leaders

How Ego and Pride Derail Leaders by Gregg Vanourek

Article Summary: If you think you don’t have a problem with your ego, watch out. That’s when leaders are at the greatest risk of losing their bearings and credibility. +++ Aristotle defined the “golden mean” as the desirable middle between the two extremes of excess and deficiency. For leaders, there’s an essential golden mean to … Read more

Getting Results with Steel or Velvet—A Critical Leadership Practice

Getting Results with Steel or Velvet— A Critical Leadership Practice

Triple crown leaders—those seeking to build organizations that are excellent, ethical, and enduring—go beyond their natural leadership style, flexing between the hard edge of steel and the soft edge of velvet, depending on the situation and the people involved. (See our related article, “Steel and Velvet Leadership.”) They acknowledge their varying approaches referencing the organization’s … Read more

Leading People with Steel or Velvet–A Critical Leadership Practice

Leading People with Steel or Velvet— A Critical Leadership Practice

Triple crown leaders—those who aspire to build excellent, ethical, and enduring organizations—have learned to go beyond their natural leadership style, flexing between what we call “steel and velvet,” the hard and soft edges of leadership, depending on the situation and the people involved. Steel leadership demands excellent results, insists on ethical practices, and resists the … Read more

Communicating with Steel or Velvet–A Critical Leadership Practice

Communicating with Steel or Velvet— A Critical Leadership Practice

Article Summary: Many leaders don’t tailor their communication style to the situation. Effective leaders flex between steel and velvet (hard- and soft-edge) communication, depending on the situation and the people involved. +++ Of the five advanced leadership practices for building an organization that’s excellent, ethical, and enduring (from our book, Triple Crown Leadership), “steel and … Read more

Taking Casualties–No Jerks Allowed

body chalk outline

What do you do when one of your star performers, the best salesperson, or the brilliant technical expert is a jerk? Even worse, more than a jerk, your star performer is a dirtbag who lies, abuses others verbally, or worse? Or cheats to land a bonus? What do you do? We’ve seen this too many … Read more

Steel and Velvet Leadership

steel and velvet

In our book, Triple Crown Leadership, based on extensive research and interviews with leaders in 61 outstanding organizations in 11 countries, we identified five advanced leadership practices for building an organization or team that’s excellent, ethical, and enduring. One of these practices has most intrigued the leaders we work with. Here we elaborate on how … Read more

The Triple Crown of Leadership

Leadership writers and speakers Bob and Gregg Vanourek use a picture of Secretariat to show the accomplishment and difficulty of becoming a triple crown leader.

The sports world is abuzz with excitement. We may have our first Triple Crown winner since 1978, when Affirmed captured what has been called “the most elusive championship” in all of sports. California Chrome is poised to accomplish this incredible feat on June 7 if he can win at Belmont Park. This unlikely horse, bred … Read more

The Job of a Lifetime: Leading an Incredible Transformation

Interview with Nancy Tuor  Former Group President CH2M Hill Leaders Speak Series  CH2M HILL, founded in 1946, is a global provider of consulting, design, construction, and operations services for corporations and governments. Headquartered near Denver, the employee-owned company has revenue of over $6 billion and employs over 30,000 people worldwide. CH2M Hill manages large, complex … Read more

Value and Values

Interview with Chip Baird  Founder and Managing Director, North Castle Partners Leaders Speak Series North Castle Partners is a leading private equity firm headquartered in Greenwich, Connecticut, committed to creating extraordinary value for its companies, employees, investors, and communities. Charles (Chip) Baird, Jr., North Castle’s Managing Director, founded the firm in 1997. From 1989 to 1997, … Read more

Leading a World-Class Institution

Interview with Dr. Shirley M. Tilghman President, Princeton University   Leaders Speak Series  Founded in 1746, Princeton University is consistently ranked as one of the finest institutions of higher education in the world. An honor-system school, the university’s informal motto is “Princeton in the Nation’s Service and in the Service of All Nations.” Distinguished alumni, … Read more

It Takes Teamwork, Trust, & Values to Win

Leadership insights from John Krol  Former chairman and CEO, DuPont Leaders Speak Series E. I. du Pont de Nemours and Company, commonly referred to as DuPont, is one of the world’s largest chemical companies. It was founded in 1802, and its stock is a component of the Dow Jones Industrial Average. John Krol joined DuPont … Read more

A Vision of Great Leadership

Interview with Ursula Burns  Chairman and CEO, Xerox  Leaders Speak Series  Ursula M. Burns is chairman and CEO of Xerox. With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Burns joined Xerox in 1980 as a mechanical engineering summer intern and then worked her way … Read more

Why Tyco Threw Out Its Entire Board

Interview with John Krol and Ed Breen Tyco International Leaders Speak Series John Krol was elected to Tyco’s board in 2002 and served as lead director until 2008. He is the former chairman and CEO of DuPont. Edward Breen was chairman and CEO of Tyco from 2002 until September 2012, when the company separated into … Read more

Leadership for Bold Social Impact

Interview with Bill Shore  Co-Founder and CEO, Share Our Strength  Leaders Speak Series  Share Our Strength began in the basement of a row house on Capitol Hill in Washington, D.C. in 1984, in response to the famine then raging in Ethiopia. Brother and sister Bill Shore and Debbie Shore started the nonprofit organization with the … Read more

Do What’s Right

Interview with Four-Star General Jack Chain  Former Commander-in-Chief, Strategic Air Command Leaders Speak Series The Strategic Air Command (SAC) was responsible for America’s land-based strategic bombers and nuclear, intercontinental ballistic missiles from 1946 to 1992. General Jack Chain was Commander-in-Chief of SAC from 1986 to 1991. Here are excerpts of our interview with him for … Read more

Translating Mission & Values into Results

Interview with Bill George  Harvard Business School Professor and   Former CEO, Medtronic  Leaders Speak Series  Bill George was the COO, then CEO and Chairman, of Medtronic from 1989 through 2002, the years when annual revenue increased an average 18% and earnings increased 22%. A host of innovative products were introduced during this time, and the … Read more

Interview with Bob Hatcher, MidCountry Financial

“Building a Values-Based Company”  Interview with Bob Hatcher  President and CEO, MidCountry Financial Corporation  Leaders Speak Series  MidCountry Financial Corporation is a financial services holding company. Over the past ten years, it has acquired several financial companies, some of them troubled, blending them into a new, values-based organization. We interviewed Bob Hatcher, its founder, president, and … Read more

Interview with Dr. Andres Alonso

“Turning Around a School System” Interview with Dr. Andres Alonso CEO, Baltimore City Public Schools Leaders Speak Series We interviewed Dr. Andres Alonso, CEO of Baltimore City Public Schools, about his approach to leadership and the unique challenges of running a complex and large school system with multiple challenges and constituencies. During his tenure, Baltimore … Read more

The End of Leadership?

Barbara Kellerman and Jim O’Toole, two leadership experts we respect, are ticked off about the failures in leadership we witness virtually every day. (See “Mad About Leadership” in Strategy+Business, June 2012). Think of all the leadership-related scandals recently: Recent Leadership Hall of Shame Barclays Bear Stearns BP Countrywide Financial Galleon Group GlaxoSmithKline Goldman Sachs Johnson … Read more