Interview of Matthew Malone, President and Chief Operating Officer of Graham Corporation, by Gregg Vanourek, co-author of Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations, for Leadership Jeffco.* +++ Gregg Vanourek: Matt, where did you grow up, and who influenced you most during your formative years? And how? Matt Malone: I grew up … Read more
Article Summary: Factions and office politics are common in organizations. Good leaders learn to bridge such factions and address the politics to help create unified and aligned organizations that excel. +++ Factions are small, dissenting groups within larger groups. Many factions take a contentious approach, fueled by their self-serving agenda and narrow and stubborn view … Read more
Article Summary: Good leaders tell their people, “I’ve got your back”—and mean it. They make good on that promise. They protect their team, in the process building loyalty and trust. Do you have your people’s backs? +++ In the film “A Few Good Men,” Lieutenant Daniel Kaffee, played by Tom Cruise, defends two dedicated young … Read more
Article Summary: Dialogue is a rarely used but potentially transformative gathering and communication process that can help groups tap into their collective wisdom, realize new insights, and bridge divides. +++ Good leaders are effective communicators. One powerful but rarely used form of communication is dialogue. Dialogue is a special form of respectful conversation between people … Read more
Do you believe that most people are basically good, want to do the right thing, and have inherent talents? Good leaders have that mindset. They believe in the inherent capabilities of people. “I bring you the gift of these four words: I believe in you.” -Blaise Pascal, French mathematician, physicist, inventor, philosopher, and writer Or … Read more
You’re in a meeting with your boss and colleagues discussing an important issue. You have a new insight to share on how to solve the issue, so you speak up. How would you feel if everybody ignores what you said and just moves on in the conversation? Or if the next person to speak says, … Read more
In our last post, we wrote about Tiger Teams–temporary special action teams created and empowered to attack problems and exploit opportunities. Bob first witnessed the power of alignment and flow with the Pathfinder team at Monarch Marking Systems. In the early 1980s, retailers were rapidly adopting bar codes to scan at checkout. Rather than fight … Read more
Most of us are adept at hiding our weaknesses. I know I am. I’m getting better though. I’ve learned that being vulnerable by admitting my weaknesses often turns the situation around to something good. People Already Know I discovered that many people already knew my weaknesses. It was obvious to them, even while I … Read more
“There are two things people want more than sex and money—recognition and praise.” -Mary Kay Ash, founder, Mary Kay Inc. It’s not enough to recruit and develop exceptional people. Triple crown leaders—ones who build excellent, ethical, and enduring organizations—must also recognize, celebrate, and reward them effectively through their culture. How Leaders Can Reward People … Read more
The problems in far too many organizations today are legion: Unproductive, boring meetings Astonishing amounts of wasted time Avoidance of sensitive issues Lack of full engagement Reluctance to provide candid, constructive feedback Political games and hidden agendas Sound familiar? The effects are far-reaching, from low quality work to employee turnover. According to a Corporate Executive Board … Read more
Here are some edited excerpts from a great post by our leadership colleague, Chuck Wachendorfer, on giving feedback effectively. Giving feedback effectively includes following these rules: 1. Focus on the behavior, not the intention. Never question someone’s intent. Assume they wanted to do the job well. It’s the behavior that may have fallen short. … Read more
“We have a wrong-headed notion of what constitutes a leader, driven by an obsession with leaders at the top.” –Bill George, Harvard professor, former CEO, Medtronic We have a crisis in leadership today with seemingly continuous scandals rocking business, government, religious organizations, nonprofits, sports, and more. The latest results from the much respected Edelman Trust Barometer … Read more
“I came to see, in my time at IBM, that culture isn’t just one aspect of the game, it is the game.” –Lou Gerstner, former Chairman and CEO, IBM How can leaders build a high-performance culture? Culture is powerful. Culture has a huge influence on what people do on a day-to-day basis, especially when the boss … Read more
Especially at the start of a new school year, classrooms can be chaotic with students testing the limits of a teacher’s authority and not wanting to be constrained again after summer’s freedom. Some highly effective teachers have borrowed a page from the playbook of high-performance teams in other kinds of organizations by eliciting the shared … Read more
(Guest Blog by John Balkcom) The board chair by definition and by charter is assigned to be the leader in the boardroom. But board members, especially when selected well, are rarely known for their willingness to follow. What’s a board chair to do? Here are my recommendations based on years of service on both for-profit … Read more
Guest Blog by Chief Karl Bauer We study, teach and write about how to become better leaders. We espouse collaborative visioning, champion the empowerment of subordinates and challenge each other to harness collective wisdom when setting organizational goals. We call upon leaders to provide clear direction, cultivate a climate of support and work tirelessly to … Read more
