Ethical decision-making is a cornerstone of effective leadership. It influences not only your organization’s reputation but also its long-term success and societal impact. Navigating the complexities of ethical dilemmas is no simple task. Leaders often face pressures, competing interests, and ambiguous situations that challenge their judgment. Unfortunately, many leaders fall short in this critical area. … Read more
What are the signs of ethical leadership in action—the things that ethical leaders do that others don’t? Ethical leaders pay attention to how their organizations and teams achieve their results. We know from research that honesty is one of the top things people look for in their leaders. And that whether managers are observed to … Read more
Since we’re living in a time of declining trust and confidence in organizations and institutions of all kinds, from Congress and the medical system to televised news and the Supreme Court, it’s fair to ask how we’re doing with business ethics. How prevalent are companies that operate with integrity? What’s the extent of unethical and … Read more
Article Summary: What leaders need to know about risk and cognitive biases. Assessing and managing risk is hard enough on its own for leaders, but it’s made even more difficult by cognitive biases. Examples of several cognitive biases and how they can challenge leaders and organizations, plus two techniques for addressing them. +++ When it … Read more
Article Summary: We have too many toxic leaders in our workplaces, communities, and nations. What are their characteristics? Why do so many people follow them willingly? What makes an environment conducive for them to capture and maintain power? By Gregg Vanourek. +++ As if things weren’t hard enough in our lives, we’re also beset with … Read more
When it comes to leadership and risk, there’s a Hollywood version that tells a stylized story of maximum risk-taking leading to mind-boggling gains. Think of the way Amazon scaled, transforming from an online book-seller to an online everything-seller—now with about 40% of all U.S. retail ecommerce. Recall how Jeff Bezos talks about their “day one” … Read more
There we were, putting our heart and soul into a bold new startup venture with buckets full of promise. We were all in. The air was electric. And everything was about to come crashing down. Our planned new offering was ambitious and pathbreaking. We knew we had our work cut out for us. The scope … Read more
Though you have a natural leadership style, to be effective and masterful you need to learn to get beyond it. Now, that may sound difficult. After all, people have their natural personalities. People enter leadership roles with a disposition that drives them to be either commanding or collaborative, introverted or extroverted, cautious or decisive, relationship-oriented … Read more
Being self-aware means knowing ourselves well, including understanding our emotions, motives, and desires. Self-awareness means having a clear and accurate understanding of our emotional landscape, core values, strengths, and weaknesses. Also, it means seeing clearly and accurately how we impact others. For leaders, there are many benefits to developing self-awareness.* For example, self-awareness can help … Read more
Want to become a better listener? Talk too much? Poor listening is related to many of the most common and damaging leadership derailers, including being (or being viewed as) controlling, disconnected, egotistical, insensitive, aloof, intimidating, or micromanaging. It’s hard to be a good leader if you’re a dominating talker. Of course, there are times when … Read more
When many people think about what makes a leader, too often they think about things like vision, inspiration, and charisma. They think about knowing what to do and getting people to do it. Or they think about confidence and decisiveness. Sure, these are important sometimes. But there are many other aspects of leadership that remain … Read more
I’ve been reflecting lately on lessons I’ve learned from playing sports over the years. Last week, I wrote about what sports taught me about life, so here I’m addressing leadership lessons from sports. We all know how sports can help build our character as well as our fitness, how we can learn about teamwork, and … Read more
Article Summary: Many leaders are too focused on providing answers and not enough on asking great questions. On the benefits of asking questions, plus great questions leaders should ask themselves and their people. +++ Many leaders assume that their job is to provide answers. And if they don’t, they’ll look stupid, weak, or ineffective—and harm … Read more
Article Summary: Many leaders agree too quickly to the many requests they receive. Such frequent assent can undermine key priorities. Good leaders learn to say no. Here’s how. +++ Many of us are bombarded with requests, opportunities, and decisions to make. Our subordinates and colleagues make compelling cases for things they want or need, and … Read more
Article Summary: Creating an execution-driven organization is essential for leaders. There are specific tasks leaders can do with strategy, people, and operations to align their organization to execute well. Good leaders embed excellent execution into the culture of their organization. +++ Execution entails carrying out a strategy, plan, directive, or course of action. Good leaders … Read more
Article Summary: Factions and office politics are common in organizations. Good leaders learn to bridge such factions and address the politics to help create unified and aligned organizations that excel. +++ Factions are small, dissenting groups within larger groups. Many factions take a contentious approach, fueled by their self-serving agenda and narrow and stubborn view … Read more
Article Summary: Good leaders make sure they don’t talk too much. They listen more and listen well. On the benefits of being a better listener and the best practices of listening, including how to build a culture of listening. +++ Many leaders talk too much. After all, they’re in charge, and people want to know … Read more
Article Summary: Dialogue is a rarely used but potentially transformative gathering and communication process that can help groups tap into their collective wisdom, realize new insights, and bridge divides. +++ Good leaders are effective communicators. One powerful but rarely used form of communication is dialogue. Dialogue is a special form of respectful conversation between people … Read more
Do you believe that most people are basically good, want to do the right thing, and have inherent talents? Good leaders have that mindset. They believe in the inherent capabilities of people. “I bring you the gift of these four words: I believe in you.” -Blaise Pascal, French mathematician, physicist, inventor, philosopher, and writer Or … Read more
Article Summary: A wealth of life and leadership wisdom is readily available in the great works of literature, film, theater, and oratory. We’re wise to plumb this fount of extraordinary knowledge. +++ We can learn much from the great works of history, including classic books, films, great poems, theater, and speeches. Thomas Jefferson created lists … Read more
Article Summary: Self-control can be learned and developed. Good leaders demonstrate self-control, mastering their impulses and emotions. +++ Self-control is our ability to manage our impulses, emotions, feelings, and desires to influence our behavior, especially in difficult situations. It’s a form of self-discipline that helps us address our weaknesses, avoid undesirable behavior, and pursue what’s … Read more
You’re in a meeting with your boss and colleagues discussing an important issue. You have a new insight to share on how to solve the issue, so you speak up. How would you feel if everybody ignores what you said and just moves on in the conversation? Or if the next person to speak says, … Read more
Article Summary: Is leadership an art or a science? That debate has gone on for decades. We believe it’s both—but more of an art, especially in challenging circumstances with risk and uncertainty. +++ People have long debated whether leadership is an art of science, or both, and whether it’s more of one than another. The … Read more
Summary: Judgment is an essential leadership quality. We outline why some leaders make bad judgments and how to develop good judgment. +++ Judgment is the ability to make good decisions. It’s a complex phenomenon requiring the ability to observe and understand things, draw upon knowledge and experience, form an opinion, and reach a decision. It … Read more
Article Summary: Here we profile Martin Luther King, Jr. as an example of someone who has incorporated spirituality into his leadership with great effect. (This is part of a series on spirituality and leadership.) +++ In recent articles, we covered “Spirituality and Leadership—Leading with Heart and Love” and “How to Bring Spirituality into Your Leadership.” … Read more
Article Summary: This article profiles several prominent modern leaders who have incorporated spirituality into their leadership, from JFK and Mother Teresa to Jane Goodall and Indra Nooyi. (This is part of a series on spirituality and leadership.) +++ In recent years, there’s been a growing interest in spirituality and leadership—and the related efforts around workplace … Read more
Article Summary: This article profiles several prominent historical leaders who have incorporated spirituality into their leadership, from George Washington to the Dalai Lama. (This is part of a series on spirituality and leadership.) +++ In recent decades, with big challenges like a pandemic, climate change, global financial strains, political division, wars, and concerns about the … Read more
Article Summary: Incorporating spirituality into our leadership can be powerful for people and organizations. Here’s how leaders can go about it. (Part two in a series on spirituality and leadership.) +++ Our previous article, “On Spirituality and Leadership—Leading with Heart and Love,” addressed the power and many benefits of spirituality and leadership. Bringing spirituality into … Read more
Article Summary: On the relationship between love, spirituality, and leadership—and leading with heart. The first in a three-part series on spirituality and leadership. + + + Many of the derailers that inhibit the effectiveness of leaders concern matters of the heart and spirit that have gone awry for these leaders. For example, our Leadership Derailers … Read more
Many executives today lead through fear to protect their power and influence. Or they’re closed off and distant from their team. Others lead with love, which entails connecting, caring, recognizing, appreciating, giving, forgiving, having fun, and more. Leading with love can be powerful and even transformative for organizations and the people in them. In recent … Read more
Article Summary: Love-based leadership can be transformative for people and organizations. Here’s how leaders can bring it about in their workplace. +++ Our previous article, “The Case for Love-Based Leadership,” addressed the transformational power and many benefits of love-based leadership. Leading with love entails connecting, caring, showing compassion, recognizing, appreciating, giving, forgiving, having fun, and … Read more
I was co-captain of the soccer team and we were flailing. Things weren’t all bad. We had good players—some great—and were doing well in league matches. But for some reason this season, several players were rebelling against the coach. Perhaps some of it was resentment about the intense focus on fitness, with brutal sprinting drills … Read more
Character should be the cornerstone of your leadership. “Great leadership is a product of great character.” -Abraham Lincoln The Future of Ethics Professor Corey Ciocchetti led a conference recently on “The Future of Ethics” at the University of Denver (DU). It was superb. His keynote address focused on “character-infused leadership.” The Daniels College of … Read more
In our last post, we wrote about Tiger Teams–temporary special action teams created and empowered to attack problems and exploit opportunities. Bob first witnessed the power of alignment and flow with the Pathfinder team at Monarch Marking Systems. In the early 1980s, retailers were rapidly adopting bar codes to scan at checkout. Rather than fight … Read more
The vast majority of organizations today have a traditional hierarchical structure.* They may be organized by function, division, geography, or some other variable, but they’re hierarchical. Given their long history, it’s no surprise that hierarchies can be useful. Organizations, especially large and complex ones, need structure to avoid chaos. “Hierarchy works well in a stable … Read more
Triple crown leaders—those seeking to build organizations that are excellent, ethical, and enduring—go beyond their natural leadership style, flexing between the hard edge of steel and the soft edge of velvet, depending on the situation and the people involved. (See our related article, “Steel and Velvet Leadership.”) They acknowledge their varying approaches referencing the organization’s … Read more
Triple crown leaders—those who aspire to build excellent, ethical, and enduring organizations—have learned to go beyond their natural leadership style, flexing between what we call “steel and velvet,” the hard and soft edges of leadership, depending on the situation and the people involved. Steel leadership demands excellent results, insists on ethical practices, and resists the … Read more
Article Summary: Many leaders don’t tailor their communication style to the situation. Effective leaders flex between steel and velvet (hard- and soft-edge) communication, depending on the situation and the people involved. +++ Of the five advanced leadership practices for building an organization that’s excellent, ethical, and enduring (from our book, Triple Crown Leadership), “steel and … Read more
Article Summary: Many people are poor at giving and receiving compliments. That’s a shame. High-performance teams are superb at this skill, and praise can make a big difference in motivation. +++ What’s Wrong with This Exchange? Sam: “Amy, you did a great job on that rush project last week.” Amy (looking away and down): … Read more
Article Summary: Reading body language is an underutilized skill for most of us. Body language and tone of voice are important communication conduits. +++ There’s a leadership capability we all have that is seriously underutilized—observing and reading body language. By reading what other people are communicating through their body language, we can significantly upgrade our … Read more
Article Summary: Knowing why you want to lead is essential. If your motive to lead is selfish, you’ll fail. Your ego is a leadership toxin. +++ Why do you want to lead? It’s important to know that—important to your future and to those you lead. Leading Is a Choice You may get thrust into … Read more
Article Summary: Most organizations aren’t aligned, reducing performance and causing frustration and dysfunction. Complete our Alignment Scorecard to gauge your organization’s alignment. +++ Most organizations aren’t aligned. As a result, workers are frustrated and the organization underperforms, sometimes badly. Signs of Misalignment When organizations aren’t aligned: People lack a clear and inspiring sense of … Read more
