Triple Crown Leadership

Triple Crown Leadership

Tag Archives: Business Ethics

The Ethical Challenges Faced by Leaders

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  Image credit: Public Domain  “Divorced from ethics, leadership is reduced to management and politics to mere technique.” -James MacGregor Burns We all face ethical challenges and dilemmas, and all the more so if we lead. Think how you would act in the following scenarios: You give the cashier a $10 bill, and she gives you change for a $20. You realize it in the parking lot. Do you trudge back and give her the money? You incur some personal charges on a business trip. Do you fudge some expenses to help cover these costs? Do you overestimate your charitable contributions on your tax form to minimize your reported profit and taxes. Your boss asks you to cover for him with some false excuse while he is absent from work   …Continue Reading


The Role of Values for Leaders & Organizations

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 Our colleague in leadership,  Harvey Kaufman, edited down one of his longer pieces on alignment so that we might share some of his wisdom and insight here.   A few years ago, I attended a Corporate Social Responsibility conference.  As you might expect (although I didn’t) a major focus of the conference was how to market social responsibility efforts to attract business.  The case for simply “doing good” as a reflection of an organization’s core values was absent from our discussions.  This made me think about the role of values in organizations and why it is important for companies to practice their values in day-to-day interactions with employees and customers.   While there were companies who employed them effectively earlier, core values emerged as an organizational mainstay in the 1970s.  They followed the social   …Continue Reading


“Take This Job and Shove It”? Not So Fast

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Some of you are stuck in a toxic firm or with a terrible boss. But before you say, “Take this job and shove it” (to quote the old song), let’s run through a pre-flight checklist before flying the coop. #1 Live Lean. If you don’t have your dream job in your dream company, you should have six to twelve months of cash in the bank to cover your living expenses. (Your retirement funds should be off limits.) If you don’t have that cash available, you have to “live lean” until you do. If that means postponing that beach trip or driving your beat-up old car a few more years, so be it. There are few things worse than  not being able to leave a bad job because you can’t afford   …Continue Reading


Ethical Decision-Making: Simple Tests

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Photo: iStock   When it comes to ethical challenges, we are all tested at some point. Leaders are tested most when they are under duress. Many leaders are ill-equipped to navigate the ethical minefields awaiting them in the swirl of fast-changing competitive markets and new technologies. Drawing insights from terrific books like Ethics (for the Real World), by Ronald Howard and Clinton Korver, and Courage: The Backbone of Leadership, by Gus Lee with Diane Elliott-Lee, here are some examples of simple tests that leaders can take before making ethical decisions:  Mirror Test. Imagine making the decision and then look at yourself in the mirror. How do you feel? What do you see in your eyes? Does it trigger alarm bells, violate your principles, or summon a guilty conscience? Front Page Test. Imagine   …Continue Reading


Ethical Pitfalls—You Will Be Tested

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Photo: iStock   No matter where you work or live, when it comes to ethics one thing is clear: you will be tested. Ethical pitfalls are all around us. Often you stumble upon them suddenly. Your ethics are tested most when you are under duress (with stress, pressure, or fear). Here is a partial list of what you’re up against: If you work in the world of business… Are you under pressure to withhold damaging information? Lowballing estimates in order to increase the chances of getting an order? “Cooking the books” to deceive analysts or investors? Paying bribes in markets where that is common or expected, reasoning that you must “pay to play”? Pulling sales from the next quarter to meet your targets for this one? Posing as a customer   …Continue Reading


What to Do If You Work For a Jerk

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  So your boss is a jerk.  What to do? Of course, how to approach it depends on the severity of the situation, but here are some tips: 1. Go Lean. You may have to make a change, so you need money in the bank. That’s not tapping into your 401k or IRA. You need six to twelve months of basic living expenses in a liquid account. Cut down on discretionary expenses (lunches and dinners out, subscriptions, etc.) and delay new purchases (new tablet, TV, etc.). There are few things worse than having to stay in a toxic situation because you can’t afford to leave. (Note that many people use this as an excuse to avoid dealing with tough issues, even though they could make it work.) By going lean,   …Continue Reading


What’s So Hard About Ethics?

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Why are ethical breakdowns in organizations so common? Why do so many good people make bad decisions?  Look at the “wall of shame” of organizations abusing trust recently: AIG, Barclays, Bear Stearns, BP, Countrywide Financial, Galleon Group, Goldman Sachs, HSBC, ING, Johnson & Johnson, Lehman Brothers, MF Global, Standard Chartered, Walmart, and many more.  It’s not just business, by the way. Look at the doping scandal in cycling (and baseball). Look at Penn State University, the Boy Scouts, and the Catholic Church. Look at governments around the world, from India and Italy to China, Russia, and Venezuela. And there is no shortage of scandals in Washington, D.C.  Look back a little and witness the stock options backdating scandal, then a little further to Arthur Anderson, Enron, MCI Worldcom, Global Crossing,   …Continue Reading