triplecrownleadership 
When it comes to promoting ethical behavior in your organization, it’s not just about your own actions. It’s about building an ethical culture in which doing the right thing is not only encouraged but expected, demanded, and incentivized. In such a culture, everybody knows that character counts. They’re committed to pursuing great results (the excellence … Read more
When leading people, too often leaders focus on performance while neglecting ethical considerations. Big mistake. Many organizations are deficient in their ethical leadership practices. To be truly successful, organizations must not only be excellent but also ethical—and not just now but over time. It’s what we call “triple crown leadership”: excellent, ethical, and enduring. … Read more
Ethical decision-making is a cornerstone of effective leadership. It influences not only your organization’s reputation but also its long-term success and societal impact. Navigating the complexities of ethical dilemmas is no simple task. Leaders often face pressures, competing interests, and ambiguous situations that challenge their judgment. Unfortunately, many leaders fall short in this critical area. … Read more
What are the signs of ethical leadership in action—the things that ethical leaders do that others don’t? Ethical leaders pay attention to how their organizations and teams achieve their results. We know from research that honesty is one of the top things people look for in their leaders. And that whether managers are observed to … Read more
Since we’re living in a time of declining trust and confidence in organizations and institutions of all kinds, from Congress and the medical system to televised news and the Supreme Court, it’s fair to ask how we’re doing with business ethics. How prevalent are companies that operate with integrity? What’s the extent of unethical and … Read more
Article Summary: What leaders need to know about risk and cognitive biases. Assessing and managing risk is hard enough on its own for leaders, but it’s made even more difficult by cognitive biases. Examples of several cognitive biases and how they can challenge leaders and organizations, plus two techniques for addressing them. +++ When it … Read more
Article Summary: It’s no surprise that Donald Trump is an unconventional leader, but it’s less obvious that he’s operating from the leadership playbook of his former fixer, Roy Cohn. And with big implications. Here Gregg Vanourek looks at this topic from a leadership perspective. Updated October 24, 2024. +++ Donald Trump’s approach to leadership is … Read more
Article Summary: We have too many toxic leaders in our workplaces, communities, and nations. What are their characteristics? Why do so many people follow them willingly? What makes an environment conducive for them to capture and maintain power? By Gregg Vanourek. +++ As if things weren’t hard enough in our lives, we’re also beset with … Read more
Do workplaces have a role to play in supporting democracy and promoting civic engagement? Is that a reasonable activity for business and nonprofit organizations, or better left to the government? Leaders, are you dialed in to this issue, or avoiding it like the plague? How to think and go about this? These questions were the … Read more
When it comes to leadership and risk, there’s a Hollywood version that tells a stylized story of maximum risk-taking leading to mind-boggling gains. Think of the way Amazon scaled, transforming from an online book-seller to an online everything-seller—now with about 40% of all U.S. retail ecommerce. Recall how Jeff Bezos talks about their “day one” … Read more
There we were, putting our heart and soul into a bold new startup venture with buckets full of promise. We were all in. The air was electric. And everything was about to come crashing down. Our planned new offering was ambitious and pathbreaking. We knew we had our work cut out for us. The scope … Read more
Though you have a natural leadership style, to be effective and masterful you need to learn to get beyond it. Now, that may sound difficult. After all, people have their natural personalities. People enter leadership roles with a disposition that drives them to be either commanding or collaborative, introverted or extroverted, cautious or decisive, relationship-oriented … Read more
Article Summary: How one CEO used different strengths in different phases of his life as his context and priorities changed. +++++++++++++++ I’ve been reflecting on my strengths lately as I look back on my life and career. I recently used Gregg’s Strengths Search tool. (Gregg is my son and co-author on our book, Triple … Read more
How self-aware are you? It’s common for people, including leaders, to overestimate their self-awareness. Based on multiple investigations with nearly 5,000 participants, organizational psychologist Dr. Tasha Eurich and her colleagues found that “even though most people believe they are self-aware… only 10-15% of the people we studied actually fit the criteria.” In their survey of … Read more
Many leaders think they have a high level of self-awareness when in fact they struggle with it. For leaders, this can show up in many ways. For example, perhaps you’re not aware that you: are so focused on the next thing that you don’t take time to celebrate your team’s achievements tend to make decisions … Read more
Being self-aware means knowing ourselves well, including understanding our emotions, motives, and desires. Self-awareness means having a clear and accurate understanding of our emotional landscape, core values, strengths, and weaknesses. Also, it means seeing clearly and accurately how we impact others. For leaders, there are many benefits to developing self-awareness.* For example, self-awareness can help … Read more
Self-awareness is an important component of leadership effectiveness, according to researchers. It’s also a key differentiator between good and great leaders. According to leadership authors, James Kouzes and Barry Posner: “….self-awareness is a predictor of success in leadership.” On the flip side, many leaders have blind spots that inhibit their leadership effectiveness and even damage … Read more
Want to become a better listener? Talk too much? Poor listening is related to many of the most common and damaging leadership derailers, including being (or being viewed as) controlling, disconnected, egotistical, insensitive, aloof, intimidating, or micromanaging. It’s hard to be a good leader if you’re a dominating talker. Of course, there are times when … Read more
This week, I participated in an event on “Exploring the Strength of Women in Leadership” hosted by my alma mater, Claremont McKenna College (CMC), with presentations from Dr. Sherylle Tan (CMC Professor and Director of Internships and Research, Kravis Leadership Institute), Claudia Raigoza (Director of Project Management, Fiserv), and Jessica Dang (Head of Customer Experience, … Read more
These days, we find ourselves with a dearth of courageous leaders. Too often, we have cowardly leaders who duck, dodge, and go along instead of leading from the front. This comes with painful consequences, from low trust in organizations and institutions to low respect and engagement in the workplace. We can—and must—do better. We need … Read more
When many people think about what makes a leader, too often they think about things like vision, inspiration, and charisma. They think about knowing what to do and getting people to do it. Or they think about confidence and decisiveness. Sure, these are important sometimes. But there are many other aspects of leadership that remain … Read more
What’s the deal with all the bad managers out there? According to a Gallup study of 7,272 U.S. adults, one on two had left their jobs at some point in their career to get away from a bad manager. A YouGov and MHR survey of 2,006 workers found that 80 percent of U.S. workers have … Read more
I’ve been reflecting lately on lessons I’ve learned from playing sports over the years. Last week, I wrote about what sports taught me about life, so here I’m addressing leadership lessons from sports. We all know how sports can help build our character as well as our fitness, how we can learn about teamwork, and … Read more
Article Summary: Many leaders are too focused on providing answers and not enough on asking great questions. On the benefits of asking questions, plus great questions leaders should ask themselves and their people. +++ Many leaders assume that their job is to provide answers. And if they don’t, they’ll look stupid, weak, or ineffective—and harm … Read more
Article Summary: Many leaders agree too quickly to the many requests they receive. Such frequent assent can undermine key priorities. Good leaders learn to say no. Here’s how. +++ Many of us are bombarded with requests, opportunities, and decisions to make. Our subordinates and colleagues make compelling cases for things they want or need, and … Read more
Article Summary: Creating an execution-driven organization is essential for leaders. There are specific tasks leaders can do with strategy, people, and operations to align their organization to execute well. Good leaders embed excellent execution into the culture of their organization. +++ Execution entails carrying out a strategy, plan, directive, or course of action. Good leaders … Read more
Article Summary: Factions and office politics are common in organizations. Good leaders learn to bridge such factions and address the politics to help create unified and aligned organizations that excel. +++ Factions are small, dissenting groups within larger groups. Many factions take a contentious approach, fueled by their self-serving agenda and narrow and stubborn view … Read more
Article Summary: Good leaders make sure they don’t talk too much. They listen more and listen well. On the benefits of being a better listener and the best practices of listening, including how to build a culture of listening. +++ Many leaders talk too much. After all, they’re in charge, and people want to know … Read more
Article Summary: Deciding when to take credit versus give credit for accomplishments is a more complicated issue than many people realize. Generally, it’s best to give credit to others, but there are some scenarios where it’s more nuanced. +++ The issue of giving versus taking credit for accomplishments is a tricky one for many leaders … Read more
Article Summary: Good leaders tell their people, “I’ve got your back”—and mean it. They make good on that promise. They protect their team, in the process building loyalty and trust. Do you have your people’s backs? +++ In the film “A Few Good Men,” Lieutenant Daniel Kaffee, played by Tom Cruise, defends two dedicated young … Read more
Article Summary: Dialogue is a rarely used but potentially transformative gathering and communication process that can help groups tap into their collective wisdom, realize new insights, and bridge divides. +++ Good leaders are effective communicators. One powerful but rarely used form of communication is dialogue. Dialogue is a special form of respectful conversation between people … Read more
Do you believe that most people are basically good, want to do the right thing, and have inherent talents? Good leaders have that mindset. They believe in the inherent capabilities of people. “I bring you the gift of these four words: I believe in you.” -Blaise Pascal, French mathematician, physicist, inventor, philosopher, and writer Or … Read more
Article Summary: A wealth of life and leadership wisdom is readily available in the great works of literature, film, theater, and oratory. We’re wise to plumb this fount of extraordinary knowledge. +++ We can learn much from the great works of history, including classic books, films, great poems, theater, and speeches. Thomas Jefferson created lists … Read more
Article Summary: Are you more of a giver or taker? Too focused on yourself? On ego versus service and focusing on ourselves versus something bigger. +++ Are you a giver or a taker? We all give and take to varying degrees, but what’s the greater tendency in your life? Are you more of a … Read more
Article Summary: Why are there so many bad bosses? Why are so many organizations bad at choosing managers? How to distinguish between bad bosses who can be redeemed and those who can’t? +++ “Surveys show that one in two people at some point in their careers have left their job to get away from their … Read more
Article Summary: Self-control can be learned and developed. Good leaders demonstrate self-control, mastering their impulses and emotions. +++ Self-control is our ability to manage our impulses, emotions, feelings, and desires to influence our behavior, especially in difficult situations. It’s a form of self-discipline that helps us address our weaknesses, avoid undesirable behavior, and pursue what’s … Read more
You’re in a meeting with your boss and colleagues discussing an important issue. You have a new insight to share on how to solve the issue, so you speak up. How would you feel if everybody ignores what you said and just moves on in the conversation? Or if the next person to speak says, … Read more
Article Summary: Is leadership an art or a science? That debate has gone on for decades. We believe it’s both—but more of an art, especially in challenging circumstances with risk and uncertainty. +++ People have long debated whether leadership is an art of science, or both, and whether it’s more of one than another. The … Read more
When business executive Edwin Land was on a family vacation decades ago, he took a picture of his daughter, who was three at the time. She wanted to see the picture right away and asked him why she couldn’t see it right then. That simple question from a child pushed Land to carry the inquiry … Read more
Summary: Judgment is an essential leadership quality. We outline why some leaders make bad judgments and how to develop good judgment. +++ Judgment is the ability to make good decisions. It’s a complex phenomenon requiring the ability to observe and understand things, draw upon knowledge and experience, form an opinion, and reach a decision. It … Read more
Courage is essential for great leadership. Without courage, leaders can’t do the things they must do. Courage is the mental and moral strength which helps us venture forth, confront danger, face our fears and challenges, and persevere. Aristotle taught us that courage is the virtue that is at the center of—the “golden mean” between—foolhardiness (excessive … Read more
(This is a guest blog from Frank Sonnenberg on the problem of fishing for compliments.) People like compliments. I get it. But what if you send the message that you only want good news and positive feedback? In fact, you want folks to tell you that your ideas are brilliant, your actions are flawless, and … Read more
