This Is How You Can Become a Better Listener

Want to become a better listener? Talk too much? Poor listening is related to many of the most common and damaging leadership derailers, including being (or being viewed as) controlling, disconnected, egotistical, insensitive, aloof, intimidating, or micromanaging. It’s hard to be a good leader if you’re a dominating talker. Of course, there are times when … Read more

Good Leaders Learn to Say No

It's OK to say no

Article Summary: Many leaders agree too quickly to the many requests they receive. Such frequent assent can undermine key priorities. Good leaders learn to say no. Here’s how. +++ Many of us are bombarded with requests, opportunities, and decisions to make. Our subordinates and colleagues make compelling cases for things they want or need, and … Read more

How Leaders Can Become Better Listeners

listening

Article Summary: Good leaders make sure they don’t talk too much. They listen more and listen well. On the benefits of being a better listener and the best practices of listening, including how to build a culture of listening. +++ Many leaders talk too much. After all, they’re in charge, and people want to know … Read more

The Power of Dialogue for Leaders and Groups

Article Summary: Dialogue is a rarely used but potentially transformative gathering and communication process that can help groups tap into their collective wisdom, realize new insights, and bridge divides. +++ Good leaders are effective communicators. One powerful but rarely used form of communication is dialogue. Dialogue is a special form of respectful conversation between people … Read more

What to Do If You Work For a Jerk

So your boss is a jerk.  What to do? Of course, how to approach it depends on the severity of the situation, but here are some tips:   1. Go Lean. You may have to make a change, so you need money in the bank. That’s not tapping into your 401k or IRA. You need … Read more