Want to become a better listener? Talk too much? Poor listening is related to many of the most common and damaging leadership derailers, including being (or being viewed as) controlling, disconnected, egotistical, insensitive, aloof, intimidating, or micromanaging. It’s hard to be a good leader if you’re a dominating talker. Of course, there are times when … Read more
Article Summary: Many leaders agree too quickly to the many requests they receive. Such frequent assent can undermine key priorities. Good leaders learn to say no. Here’s how. +++ Many of us are bombarded with requests, opportunities, and decisions to make. Our subordinates and colleagues make compelling cases for things they want or need, and … Read more
Article Summary: Factions and office politics are common in organizations. Good leaders learn to bridge such factions and address the politics to help create unified and aligned organizations that excel. +++ Factions are small, dissenting groups within larger groups. Many factions take a contentious approach, fueled by their self-serving agenda and narrow and stubborn view … Read more
Article Summary: Good leaders make sure they don’t talk too much. They listen more and listen well. On the benefits of being a better listener and the best practices of listening, including how to build a culture of listening. +++ Many leaders talk too much. After all, they’re in charge, and people want to know … Read more
Article Summary: Deciding when to take credit versus give credit for accomplishments is a more complicated issue than many people realize. Generally, it’s best to give credit to others, but there are some scenarios where it’s more nuanced. +++ The issue of giving versus taking credit for accomplishments is a tricky one for many leaders … Read more
Article Summary: Good leaders tell their people, “I’ve got your back”—and mean it. They make good on that promise. They protect their team, in the process building loyalty and trust. Do you have your people’s backs? +++ In the film “A Few Good Men,” Lieutenant Daniel Kaffee, played by Tom Cruise, defends two dedicated young … Read more
Article Summary: Dialogue is a rarely used but potentially transformative gathering and communication process that can help groups tap into their collective wisdom, realize new insights, and bridge divides. +++ Good leaders are effective communicators. One powerful but rarely used form of communication is dialogue. Dialogue is a special form of respectful conversation between people … Read more
Do you believe that most people are basically good, want to do the right thing, and have inherent talents? Good leaders have that mindset. They believe in the inherent capabilities of people. “I bring you the gift of these four words: I believe in you.” -Blaise Pascal, French mathematician, physicist, inventor, philosopher, and writer Or … Read more
You’re in a meeting with your boss and colleagues discussing an important issue. You have a new insight to share on how to solve the issue, so you speak up. How would you feel if everybody ignores what you said and just moves on in the conversation? Or if the next person to speak says, … Read more
Article Summary: A coaching leadership style is on the rise to help organizations be more effective with today’s workers and our current challenges. ++++++ Coaching leaders provide guidance and support to people to help them achieve their goals and reach their full potential. They invest their time and energy into developing people. Coaching leaders identify … Read more
Article Summary: Many leaders don’t tailor their communication style to the situation. Effective leaders flex between steel and velvet (hard- and soft-edge) communication, depending on the situation and the people involved. +++ Of the five advanced leadership practices for building an organization that’s excellent, ethical, and enduring (from our book, Triple Crown Leadership), “steel and … Read more
