What Makes Mayo Clinic Great

Interview with Drs. Leonard Berry and Kent Seltman  Authors of Management Lessons from Mayo Clinic Leaders Speak Series Mayo Clinic, founded in 1864, is a global leader in health care delivery, research, and education. With its four main hospitals and additional affiliated hospitals and clinics, Mayo serves more than a million patients annually with revenue … Read more

The Leader’s Worst Enemy: Ego

Of all the leadership traps, none is more fatal than ego. When others around you are whispering how wonderful you are, how fortunate the group is to be led by you, then even the strongest of wills can break. Or, if you are so insecure that you must feed your own ego, then your leadership … Read more

Transforming a University

Interview with Dan Ritchie  Former Chancellor, University of Denver Leaders Speak Series  Dan Ritchie was the Chancellor of the University of Denver (known locally as DU) from 1989 through mid-2005, a particularly challenging time. Prior to that post, Ritchie was an executive at MCA-Universal and then CEO of Westinghouse Broadcasting before taking up ranching in … Read more

10 Leadership Myths and Half-Truths

Many leaders operate from half-truths or outright misconceptions about leadership, often leading to major mistakes. Here are examples.   LEADERSHIP MYTHS Myth 1: Leaders Are Born, Not Made  Many people believe that leaders are born, not made. We disagree. Some people may have more natural intelligence, be more outgoing, have innate speaking skills, or whatever, … Read more

A Tireless Focus on Excellence

Interview with Steven Rothstein  President, Perkins School for the Blind Leaders Speak Series  Founded in 1829, Perkins School for the Blind operates in more than sixty countries with revenue of over $50 million. It offers free audio, Braille and large print books, and hundreds of newspapers by phone. The operations are complex, including a school, … Read more