Triple Crown Leadership

Triple Crown Leadership

Category Archives: Startups

Leading a Tech Startup in China

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Interview with Steve Mushero  Founder, CEO, & CTO, ChinaNetCloud Leaders Speak Series Steve Mushero is Founder, CEO, and CTO of ChinaNetCloud, a leading global provider of Internet Managed Services. Headquartered in Shanghai, China, ChinaNetCloud is a private company founded by Silicon Valley technology entrepreneurs, with a team of system experts and support staff in Shanghai and Beijing. ChinaNetCloud offers server management and cloud computing, running mission-critical servers for over 150 Chinese and international customers. The company specializes in complex, multitier architectures for Internet-facing businesses, including e-commerce, gaming, SNS, new media, Web 2.0, mobile, and other web sites and systems. Steve Mushero has over 25 years of technology management experience across a wide range of industries in international contexts. He previously served as CTO at Tudou (China), Intermind, New Vine Logistics,   …Continue Reading


What’s Different About Leading Startups?

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Interview with Stephen Von Rump Co-Founder and CEO, Giraff Technologies Leaders Speak Series  Stephen Von Rump is Co-Founder and CEO of Giraff Technologies AB. Giraff brings people together in the care of those living at home (e.g., the elderly). Giraff allows you to virtually enter a home from your computer via the Internet and conduct a natural visit by moving a robotic device with a video screen. You can move freely about the home simply by moving your mouse, and interact with the people there via videoconferencing. Those in the home don’t have to do anything. Von Rump has extensive consulting experience in startup and turnaround organizations, and has also held various R&D assignments at MCI and AT&T Bell Laboratories. He has served as the CEO of Be Here Corporation, Metreos   …Continue Reading


Creating a Great Place to Work

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Interview with Mary Ann Tocio President and COO, Bright Horizons Family Solutions Leaders Speak Series Founded in 1986, Bright Horizons Family Solutions is a leading provider of employer-sponsored child care, early education, and work/life solutions. Conducting business in North America, Europe, and India, the privately held company has created employer-sponsored child care and early education programs for more than 850 clients, including more than 130 of the Fortune 500. Bright Horizons has consistently been the only child care organization named to the “100 Best Companies to Work for in America” list by FORTUNE magazine. Here are excerpts of our interview with Mary Ann Tocio, President and COO of Bright Horizons, for Triple Crown Leadership: Tell us about the company’s background and founding. Tocio: Bright Horizons was founded by Roger Brown and   …Continue Reading


Values and Culture Key to Success

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Interview with Tony Hsieh CEO of Zappos Leaders Speak Series  Tony Hsieh is CEO of online retailer Zappos and author of Delivering Happiness: A Path to Profits, Passion, and Purpose, a #1 New York Times best-seller. You can also find him on Twitter (@Zappos) and working with community leaders in Las Vegas to rejuvenate the city. Here are excerpts of our interview with him for Triple Crown Leadership. How would you describe the organization’s leadership approach? Hsieh: We have a strong belief that in order for employees to want to stay with the company long-term they need to be continually learning and developing both personally and professionally. We have a team here called the “pipeline team.” The vision for them is that almost everyone that we hire will be entry-level. We will   …Continue Reading


Interview with Daniel Wallach, Greensburg GreenTown

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“Rebuilding Green after a Tornado” Interview with Daniel Wallach Executive Director, Greensburg GreenTown “Leaders Speak Series” A few years ago, a devastating tornado destroyed Greensburg, a small town in Kansas. Remarkably, the town bounced back and created a model for the world for building a “green community.” One national expert called it “the greenest city in America.” For our book, Triple Crown Leadership, we interviewed one of the leaders of the initiative, Daniel Wallach (founder and executive director of Greensburg GreenTown). Here are excerpts of that interview. What led you to your current work at Greensburg GreenTown? Daniel Wallach: A series of severe tornadoes hit this part of Kansas. Greensburg, which is 35 miles south of where I live, was destroyed. Over 90 percent of the town was wiped out,   …Continue Reading


Culture: The Entrepreneur’s Blind Spot

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Startups are thrilling. It’s hard to beat the excitement of launching an innovative new venture. The excitement is palpable, and it leads to a kind of euphoria in the venture’s culture. But too often that initial euphoria descends into culture deflation, like the air leaking out of a tire. First it slows you down. Eventually it brings you to a stop. The magic disappears. We’ve seen it in startups, and it ain’t pretty. But it is avoidable. Though a strong organizational culture is critical in startups, it is a blind spot for most entrepreneurs. Many founders take culture for granted, letting it emerge and evolve haphazardly. They dive into the day-to-day struggles of venture-building and putting out fires. Meanwhile, they don’t notice as the culture slowly fades into a pale   …Continue Reading


Facebook’s IPO and Hacker Leader

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On May 18th Facebook’s IPO lumbered to close at $38 and change, barely above the opening price but valuing the firm at over $100 billion. Quite an accomplishment for a company started in a college dorm in 2004 as “thefacebook” and one “not originally created to be a company,” according to CEO Mark Zuckerberg. We use the metaphor of the Triple Crown in horseracing to illustrate the endeavor to build excellent, ethical, and enduring organizations. So, we ask, is Facebook an emerging triple-E organization? To us, excellent means exceptional performance, making your numbers in your chosen field. Facebook’s $3.6 billion in revenue and $1 billion in profit last year are stunning, as are its 800 million+ monthly users. But Q1 revenue and profits were down. Facebook lags in the sizzling-hot   …Continue Reading