Triple Crown Leadership

Triple Crown Leadership

Monthly Archives: March 2014

The Role of Values for Leaders & Organizations

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 Our colleague in leadership,  Harvey Kaufman, edited down one of his longer pieces on alignment so that we might share some of his wisdom and insight here.   A few years ago, I attended a Corporate Social Responsibility conference.  As you might expect (although I didn’t) a major focus of the conference was how to market social responsibility efforts to attract business.  The case for simply “doing good” as a reflection of an organization’s core values was absent from our discussions.  This made me think about the role of values in organizations and why it is important for companies to practice their values in day-to-day interactions with employees and customers.   While there were companies who employed them effectively earlier, core values emerged as an organizational mainstay in the 1970s.  They followed the social   …Continue Reading


Three Responsibilities of Great Leadership

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Great leadership has many responsibilities: Safeguarding your colleagues Serving your stakeholders Making tough decisions Planning for succession And much more However, certain responsibilities are critically important and do not get the time and attention they deserve. Here are three. 1) Commit to the triple crown quest of building an excellent, ethical, and enduring organization. The primary message of Triple Crown Leadership is this: make building an excellent, ethical, and enduring organization the overarching priority of your organization. Excellent means achieving exceptional results that have significant, positive impacts on stakeholders: customers, employees, shareholders, suppliers, and communities. Ethical means acting with integrity, even when it’s costly or hard, always paying attention to how the results are achieved. Enduring means standing the test of time and operating sustainability when it comes to people and   …Continue Reading


Six Tips on Giving Effective Feedback

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iStock Photo   Here are some edited excerpts from a great post by our leadership colleague, Chuck Wachendorfer, on giving feedback effectively. Giving feedback effectively includes following these six rules: Focus on the behavior, not the intention.  Never question someone’s intent.  Assume they wanted to do the job well.  It’s the behavior that may have fallen short.  Usually, people can deal with changing their behavior more objectively.  Attacking someone’s intent tends to be more personal and difficult to accept. Give feedback frequently.  If you want to help someone change their behavior, giving them feedback consistently and often will help them change faster.  Waiting and allowing more time to pass, just allows bad habits more time to set in and the delivery to be more difficult.  Give feedback while the memory   …Continue Reading


10 Reasons Why Great Leadership is a Group Performance

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“We have a wrong-headed notion of what constitutes a leader, driven by an obsession with leaders at the top.”  Bill George, Harvard professor, former CEO, Medtronic We have a crisis in leadership today with seemingly continuous scandals rocking business, government, religious organizations, non-profits, sports, and more. The latest results from the much respected Edelman Trust Barometer show only 18% of the knowledgeable people surveyed believe business leaders, and only 13% of government leaders, will tell you the truth. Shocking. We can blame the crisis on human nature, greed, the lust for power, ego, or the phases of the moon. All have some skin in the game (except perhaps the phases of the moon). But there’s another driving factor as well: a flawed leadership model. Most people think about leadership from the   …Continue Reading


Leader, Manager, Follower: Not as Simple as You Think

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“Life’s a dance, you learn as you go. Sometimes you lead, sometimes you follow.” Song lyric, by John Michael Montgomery Which are you: a leader, manager, or follower? More importantly, which should you be? Can you be them all? Should you? It’s an important choice. Too often, leadership is lionized while management and followership are disparaged. Big mistake.  We submit that great leadership is a situational blend of leading, managing, and following. Manager: Traditional notions of management involve: Planning, budgeting, administering, staffing, organizing, directing, and controlling boundaries Being task- and object-oriented Using “head” skills such as financial or operational expertise Being more concerned with stability, efficiency, bottom-line results, and the short-term Being focused on problem-solving, tactical issues, keeping emotional distance from people, using position power, and telling people what to do   …Continue Reading